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The South African Management Consulting and Business Advisory Services Sector
The South African Management Consulting and Business Advisory Services industry performs a pivotal role in all sectors of the South African economy, providing a multitude of value-added services that seek to enhance performance and productivity. The sector is characterised by high levels of fragmentation and differentiation, with players ranging from independent sole proprietors to major multinational consulting firms. The number of consultants, business advisors and business coaches exceeds 60,000 while the annual revenue of the sector is estimated at more than R70bn.
Challenges and Opportunities
Even though this multi-dimensional industry is highly strategic in nature, public service expenditure on consultants decreased by 12.6% in real terms between 2012/13 and 2015/16 as a result of cost-cutting initiatives by government departments. However, in the current economic climate companies continue to seek professional advice on the streamlining of their businesses with a view to maximising operational efficiencies. The rapid rate of technological development also presents opportunities for consultants and there is growing demand for Digital Advice Management, also known as Robo Advisory Services. Of increasing importance are consulting activities related to data science, Big Data, data mining and predictive analytics, cloud-based IT infrastructure, mobile apps and data services, as well as data and network security. With the intention of bringing innovative digital solutions to companies across Africa, PwC South Africa recently entered into a joint business relationship with Google, using platforms such as Google for Work applications and Google Cloud.
The Management Consulting and Business Advisory Services report describes current conditions, recent trends including digital disruption and other factors that influence the success of the sector. The report profiles 40 companies, including global strategy consulting leaders with a South African footprint, Boston Consulting Group, McKinsey & Company, Bain & Company and Alexander Proudfoot. Also profiled are technology firms, such as Accenture and IBM Global Business Services, and provincial agency, the Gauteng Growth and Development Agency SOC Ltd.