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The IT Industry
BY Liz Kneale
South Africa
17 April 2019
R 14 400.00 (ZAR)  
estimated $ 1 015.83 (USD) *
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The IT Industry


IT spend in South Africa is forecast to increase at a higher pace than the economy in 2019. Although the general state of the economy has a direct impact on the growth of the ICT sector, its customers continue to invest in technology and the sector consistently shows a growth rate that is higher than GDP. Cybersecurity is a high priority, with global statistics indicating that South Africa is the third most targeted country in the world for cyber-attacks. Alleged IT-related procurement irregularities revealed through a number of commissions of inquiry and investigations continue to affect the reputation of some industry players. It is estimated that there are over 13,000 IT companies and over 3,000 electronics companies in South Africa with the vast majority being small companies employing less than 50 people.


Growth Trends


New and growing trends will provide significant opportunities for small and large players in the sector. These include growth in telecommunications, data centre revenues and artificial intelligence and the internet of things, where start-ups are expected to lead innovation. Digital transformation to improve customer experiences and online purchasing, fintech banking, blockchain, augmented reality and virtual reality are some of the technologies that will disrupt the South African ICT industry in 2019. The industry is characterised by consolidation and convergence of companies within the IT sector, and between companies in the IT and telecommunications sectors.


Report Coverage


This report focuses on the IT industry, including hardware manufacturing, assembly, and supply; software development and supply; and retail sales of both hardware and software. It examines the state and size of the industry, trends, new technologies and innovations and factors influencing the sector’s success. There are comprehensive profiles of 112 companies including South African units of international groups such as Microsoft, Dell and Oracle, and South African-bred companies such as AdaptIT, Altron and Dimension Data, as well as companies under pressure such as EOH and Ayo Technologies, which is the subject of investigation following an investment by the Public Investment Corporation.


Page
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 4
2.2. Geographic Position 6
3. SIZE OF THE INDUSTRY 7
4. STATE OF THE INDUSTRY 8
4.1. Local 8
4.1.1. Corporate Actions 16
4.1.2. Regulations 25
4.1.3. Enterprise Development and Social Economic Development 28
4.2. Continental 31
4.3. International 42
5. INFLUENCING FACTORS 49
5.1. Economic Environment 49
5.2. Strong IT Investment in the Education Sector 50
5.3. Private Sector and Government Initiatives 53
5.4. E-commerce 57
5.5. “Smart Provinces” and “Smart Cities” 59
5.6. Technology, Research and Development (R&D) and Innovation 65
5.7. Labour 68
5.8. Cybersecurity and Crime 73
5.9. Environmental Issues 75
5.10. Cyclicality 76
5.11. Electricity Supply Constraints 77
6. COMPETITION 78
6.1. Barriers to Entry 80
7. SWOT ANALYSIS 80
8. OUTLOOK 82
9. INDUSTRY ASSOCIATIONS 83
10. REFERENCES 84
10.1. Publications 84
10.2. Websites 86
APPENDIX 1 - Summary of Notable Players 88
Computer and Related Activities 88
Wholesale and Retail of Laptops, Desktops and Peripherals 97
APPENDIX 2 101
SMME Hardware Manufacturers, Hardware Suppliers and e-Waste Refurbishers 101
APPENDIX 3 105
Salaries of IT Professionals Working in Small and Large Companies in South Africa 105
COMPANY PROFILES - COMPUTER & RELATED ACTIVITIES 106
4SIGHT HOLDINGS LTD 106
ACCENTURE (SOUTH AFRICA) (PTY) LTD 109
ACI GLOBAL LTD 111
ACTIVE TRACK (PTY) LTD 113
ADAPTIT HOLDINGS LTD 114
AFRIHOST SP (PTY) LTD 118
ALLIED ELECTRONICS CORPORATION LTD 120
ALVIVA HOLDINGS LTD 125
AOLC ON-LINE (PTY) LTD 129
ATTACHMATE GROUP SOUTH AFRICA (PTY) LTD 131
AXIZ (PTY) LTD 133
AYO TECHNOLOGY SOLUTIONS LTD 135
B D SILKS CC 138
BARONE BUDGE AND DOMINICK (PTY) LTD 140
BIDVEST OFFICE (PTY) LTD 142
BLUE LABEL TELECOMS LTD 145
BUSINESS CONNEXION (PTY) LTD 150
CASH CONNECT MANAGEMENT SOLUTIONS (PTY) LTD 153
CASH PAYMASTER SERVICES (PTY) LTD 155
CCI TECHNOLOGY SOLUTIONS (PTY) LTD 158
CHM VUWANI COMPUTER SOLUTIONS (PTY) LTD 160
CISCO SYSTEMS (SOUTH AFRICA) (PTY) LTD 163
CONTINUITYSA (PTY) LTD 164
DADDY'S DEALS (PTY) LTD 167
DATATEC LTD 168
DIMENSION DATA (PTY) LTD 171
DIRECT TRANSACT (PTY) LTD 174
DOCUMENT WAREHOUSE (PTY) LTD (THE) 176
EASYPAY (PTY) LTD 179
ECENTRIC PAYMENT SYSTEMS (PTY) LTD 181
EOH HOLDINGS LTD 183
ERS BIOMETRICS (PTY) LTD 188
FACE TECHNOLOGIES (PTY) LTD 190
FARANANI IT SERVICES (PTY) LTD 192
FLASH MOBILE VENDING (PTY) LTD 194
FUJITSU SERVICES (PTY) LTD 197
GIJIMA GROUP LTD 199
HETZNER (PTY) LTD 203
HEWLETT-PACKARD SOUTH AFRICA (PTY) LTD 205
IBM SOUTH AFRICA (PTY) LTD 207
INCREDIBLE SOLUTIONS (S A) (PTY) LTD 209
INTEL SOUTH AFRICA CORPORATION 211
INTERNATIONAL TIME AND ACCESS TECHNOLOGIES CC 213
IRON MOUNTAIN SOUTH AFRICA (PTY) LTD 214
IRON MOUNTAIN SOUTH AFRICA INFORMATION MANAGEMENT (PTY) LTD 216
IRON MOUNTAIN SOUTH AFRICA RECORDS MANAGEMENT (PTY) LTD 218
IT-DYNAMICS (PTY) LTD 220
ITEC SA (PTY) LTD 222
KID ZONE (PTY) LTD (THE) 224
LIGHTSTONE CONSUMER (PTY) LTD 226
LOOT ONLINE (PTY) LTD 228
LUMBRO TIME SYSTEMS CC 230
MEDIKREDIT INTEGRATED HEALTHCARE SOLUTIONS (PTY) LTD 231
METROFILE HOLDINGS LTD 233
MICROSOFT (S A) (PTY) LTD 237
MONDIAL IT SOLUTIONS (PTY) LTD 242
MORVEST GROUP (PTY) LTD 244
MUSTEK LTD 247
NOMAD INFORMATION SYSTEMS (PTY) LTD 251
OLTIO (PTY) LTD 252
ONEDAYONLY OFFERS (PTY) LTD 254
ORACLE CORPORATION (SOUTH AFRICA) (PTY) LTD 255
PARACON SA (PTY) LTD 257
PAY-DAY SOFTWARE SYSTEMS (PTY) LTD 259
PAYCORP CORPORATE SERVICES (PTY) LTD 260
PAYCORP GROUP (PTY) LTD 262
PBT GROUP LTD 264
PRISM PAYMENT TECHNOLOGIES (PTY) LTD 267
QCK LEZMIN 4648 CC 269
REBEL TECH CC 270
RICOH SOUTH AFRICA (PTY) LTD 271
SAGE SOUTH AFRICA (PTY) LTD 273
SAS INSTITUTE (PTY) LTD 275
SBE INTERNATIONAL SA (PTY) LTD 277
SETCOM (PTY) LTD 278
SIEMENS (PTY) LTD 280
SILKWOOD TRADING 18 (PTY) LTD 284
SOUTH AFRICAN BANKERS SERVICES COMPANY (PTY) LTD 286
SPARK ATM SYSTEMS (PTY) LTD 289
STATE INFORMATION TECHNOLOGY AGENCY SOC LTD 291
STELLAR CAPITAL PARTNERS LTD 295
SYSTEMS AFRICA CC 299
SYSTEMS APPLICATIONS PRODUCTS (SOUTH AFRICA) (PTY) LTD 300
T-SYSTEMS SOUTH AFRICA (PTY) LTD 303
TAKEALOT ONLINE (RF) (PTY) LTD 305
TERACO DATA ENVIRONMENTS (PTY) LTD 308
TIME AND ATTENDANCE SOLUTIONS (PTY) LTD 310
TIME ATTENDANCE AND ACCESS CONTROL CC 311
TRAC TECH (PTY) LTD 312
TRANSACTION CONTROL TECHNOLOGIES (SA) (PTY) LTD 313
TRILLOBATE MARKETING (PTY) LTD 315
TRUSTLINK (PTY) LTD 316
UNILEVER SOUTH AFRICA (PTY) LTD 318
VERIFONE AFRICA (PTY) LTD 321
VIRDI DISTRIBUTION SA (PTY) LTD 323
VISIO PIX (PTY) LTD 324
VSOLUTION (PTY) LTD 325
WIZZIT PAYMENTS (PTY) LTD 327
COMPANY PROFILES - WHOLESALE AND RETAIL OF LAPTOPS, DESKTOPS AND PERIPHERALS 329
ACER AFRICA (PTY) LTD 329
ALVIVA HOLDINGS LTD 331
AOLC ON-LINE (PTY) LTD 335
ASUSTEK COMPUTER INC 337
AXIZ (PTY) LTD 340
BIDVEST OFFICE (PTY) LTD 342
CHM VUWANI COMPUTER SOLUTIONS (PTY) LTD 345
DELL COMPUTER (PTY) LTD 348
ESQUIRE SYSTEM TECHNOLOGY (PTY) LTD 350
EVETECH (PTY) LTD 352
FUJITSU SERVICES CORE (PTY) LTD 354
HISENSE SA SALES HOLDINGS (PTY) LTD 355
HUAWEI TECHNOLOGIES AFRICA (PTY) LTD 357
INCREDIBLE SOLUTIONS (S A) (PTY) LTD 359
INTEL SOUTH AFRICA CORPORATION 361
ITEC SA (PTY) LTD 363
JD GROUP (PTY) LTD 365
LENOVO (SOUTH AFRICA) (PTY) LTD 368
LG ELECTRONICS SA (PTY) LTD 370
MICROSOFT (S A) (PTY) LTD 372
MUSTEK LTD 377
ORACLE CORPORATION (SOUTH AFRICA) (PTY) LTD 381
RICOH SOUTH AFRICA (PTY) LTD 383
SAMSUNG ELECTRONICS SOUTH AFRICA (PTY) LTD 385
TARSUS DISTRIBUTION (PTY) LTD 387
WOOTWARE COMPUTERS (PTY) LTD 389