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The IT Industry in South Africa
BY Liz Kneale
South Africa
11 September 2020
R 14 400.00 (ZAR)  
estimated $ 872.54 (USD) *
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The IT Industry


Technology and internet connectivity have helped to maintain business continuity, keep children in education and ensure online access to essential goods and services during the coronavirus pandemic. However, the pandemic has also exposed significant areas of digital inequality and exclusion in areas without internet access. It is estimated that that there are more than 20,000 companies in the ICT sector that contributes approximately 8% to South Africa’s GDP. South Africa’s IT sector is generally robust, has access to the latest technologies and methodologies and underpins the operations of most other sectors of the economy. There is, however, a significant shortage of specialised skills in the sector.


Coronavirus


Lockdown restrictions resulted in increased adoption of digitalisation of business processes, remote working, e-learning, e-commerce, e-banking, e-payment services, e-insurance, tele-medicine and virtual events resulting in a higher demand for IT technologies and services to support these activities. Many sectors may permanently embrace working from home, which may lead to additional revenue for the IT sector. Commentators indicate that lockdowns catapulted e-commerce forward by at least five years. However, cybersecurity risks have increased as home users may not have effective security systems.


Report Coverage


This report focuses on the IT industry, including hardware manufacturing, assembly, and supply; software development and supply; and retail sales of hardware and software. The report includes comprehensive information on the state and size of the sector, corporate action in South Africa and on the continent, private sector and government initiatives relating to online and technology-driven learning and e-commerce during lockdown and research and development. There are profiles of 108 companies including local divisions of international players such as Intel, IBM and Cisco, major homegrown companies such as Dimension Data, Datatec and EOH and specialised companies such as Spark ATM Systems and Lumbro Time Systems.


Page
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 3
2.2. Geographic Position 4
3. SIZE OF THE INDUSTRY 5
4. STATE OF THE INDUSTRY 6
4.1. Local 6
4.1.1. Corporate Actions 11
4.1.2. Regulations 16
4.1.3. Enterprise Development and Socio-Economic Development 20
4.2. Continental 25
4.3. International 37
5. INFLUENCING FACTORS 45
5.1. Economic Environment 45
5.2. Coronavirus 47
5.3. IT-Related Government Initiatives 49
5.4. IT Investment in the Education Sector 52
5.4.1. Government 52
5.4.2. Private Sector 53
5.5. E-Learning: Initiatives to Address the Impact of Coronavirus on the Education Sector 55
5.6. Smart Provinces and Smart Cities 57
5.7. Technology, Research and Development (R&D) and Innovation 60
5.8. Labour 62
5.9. Cybersecurity and Crime 67
5.10. Environmental Concerns 69
5.11. Cyclicality 71
5.12. Electricity Supply Constraints 72
6. COMPETITION 73
6.1. Barriers to Entry 75
7. SWOT ANALYSIS 75
8. OUTLOOK 76
9. INDUSTRY ASSOCIATIONS 77
10. REFERENCES 79
10.1. Publications 79
10.2. Websites 80
APPENDIX 1 – SUMMARY OF NOTABLE PLAYERS 82
Computer and Related Activities 82
Wholesale and Retail of Laptops, Desktops and Peripherals 89
APPENDIX 2 93
SMME Hardware Manufacturers, Hardware Suppliers and e-Waste Refurbishers 93
APPENDIX 3 97
20 Highest Paid Positions at South Africa’s Multinational IT Companies 97
COMPANY PROFILES - COMPUTER AND RELATED ACTIVITIES 98
4SIGHT HOLDINGS LTD 98
ACCENTURE (SOUTH AFRICA) (PTY) LTD 101
ACI GLOBAL LTD 103
ACTIVE TRACK (PTY) LTD 105
ADAPTIT HOLDINGS LTD 107
AFRIHOST SP (PTY) LTD 111
ALLIED ELECTRONICS CORPORATION LTD 113
ALVIVA HOLDINGS LTD 118
AOLC ON-LINE (PTY) LTD 122
AYO TECHNOLOGY SOLUTIONS LTD 124
B D SILKS CC 127
BARONE BUDGE AND DOMINICK (PTY) LTD 129
BIDVEST OFFICE (PTY) LTD 131
BLUE LABEL TELECOMS LTD 134
BUSINESS CONNEXION (PTY) LTD 139
CASH CONNECT MANAGEMENT SOLUTIONS (PTY) LTD 142
CCI TECHNOLOGY SOLUTIONS (PTY) LTD 144
CHM VUWANI COMPUTER SOLUTIONS (PTY) LTD 146
CISCO SYSTEMS (SOUTH AFRICA) (PTY) LTD 149
COCRE8 IT SERVICES (PTY) LTD 151
CONTINUITYSA (PTY) LTD 153
DADDY'S DEALS (PTY) LTD 156
DATATEC LTD 158
DIMENSION DATA (PTY) LTD 161
DIRECT TRANSACT (PTY) LTD 163
DOCUMENT WAREHOUSE (PTY) LTD (THE) 165
EASYPAY (PTY) LTD 168
ECENTRIC PAYMENT SYSTEMS (PTY) LTD 170
EOH HOLDINGS LTD 172
ERS BIOMETRICS (PTY) LTD 177
FACE TECHNOLOGIES (PTY) LTD 179
FARANANI IT SERVICES (PTY) LTD 181
FLASH MOBILE VENDING (PTY) LTD 183
GIJIMA GROUP LTD 186
HEWLETT-PACKARD SOUTH AFRICA (PTY) LTD 190
IBM SOUTH AFRICA (PTY) LTD 192
INTEL SOUTH AFRICA CORPORATION 194
INTERNATIONAL TIME AND ACCESS TECHNOLOGIES CC 196
IRON MOUNTAIN SOUTH AFRICA (PTY) LTD 197
IRON MOUNTAIN SOUTH AFRICA INFORMATION MANAGEMENT (PTY) LTD 199
IRON MOUNTAIN SOUTH AFRICA RECORDS MANAGEMENT (PTY) LTD 201
IT-DYNAMICS (PTY) LTD 203
ITEC SA (PTY) LTD 205
KID ZONE (PTY) LTD (THE) 207
LIGHTSTONE CONSUMER (PTY) LTD 209
LOOT ONLINE (PTY) LTD 211
LUMBRO TIME SYSTEMS CC 213
MASTERCARD SOUTHERN AFRICA (PTY) LTD 214
MEDIKREDIT INTEGRATED HEALTHCARE SOLUTIONS (PTY) LTD 216
METROFILE HOLDINGS LTD 218
MICRO FOCUS SOFTWARE SOUTH AFRICA (PTY) LTD 222
MICROSOFT (S A) (PTY) LTD 224
MONDIAL IT SOLUTIONS (PTY) LTD 229
MORVEST GROUP (PTY) LTD 231
MUSTEK LTD 234
NOMAD INFORMATION SYSTEMS (PTY) LTD 238
ONEDAYONLY OFFERS (PTY) LTD 239
ORACLE CORPORATION (SOUTH AFRICA) (PTY) LTD 240
PARACON SA (PTY) LTD 242
PAY-DAY SOFTWARE SYSTEMS (PTY) LTD 244
PAYCORP CORPORATE SERVICES (PTY) LTD 246
PAYCORP GROUP (PTY) LTD 248
PBT GROUP LTD 250
PRISM PAYMENT TECHNOLOGIES (PTY) LTD 253
QCK LEZMIN 4648 CC 255
RICOH SOUTH AFRICA (PTY) LTD 256
SAGE SOUTH AFRICA (PTY) LTD 258
SAS INSTITUTE (PTY) LTD 260
SBE INTERNATIONAL SA (PTY) LTD 262
SETCOM (PTY) LTD 264
SIEMENS (PTY) LTD 266
SILKWOOD TRADING 18 (PTY) LTD 270
SOUTH AFRICAN BANKERS SERVICES COMPANY (PTY) LTD 272
SPARK ATM SYSTEMS (PTY) LTD 275
STATE INFORMATION TECHNOLOGY AGENCY SOC LTD 277
STELLAR CAPITAL PARTNERS LTD 281
SYSTEMS AFRICA CC 284
SYSTEMS APPLICATIONS PRODUCTS (SOUTH AFRICA) (PTY) LTD 285
T-SYSTEMS SOUTH AFRICA (PTY) LTD 288
TAKEALOT ONLINE (RF) (PTY) LTD 290
TERACO DATA ENVIRONMENTS (PTY) LTD 294
TIME AND ATTENDANCE SOLUTIONS (PTY) LTD 296
TIME ATTENDANCE AND ACCESS CONTROL CC 297
TRAC TECH (PTY) LTD 298
TRANSACTION CONTROL TECHNOLOGIES (SA) (PTY) LTD 299
TRILLOBATE MARKETING (PTY) LTD 301
TRUSTLINK (PTY) LTD 303
UNILEVER SOUTH AFRICA (PTY) LTD 305
VERIFONE AFRICA (PTY) LTD 308
VIRDI DISTRIBUTION SA (PTY) LTD 310
VISIO PIX (PTY) LTD 312
VSOLUTION (PTY) LTD 313
WIZZIT PAYMENTS (PTY) LTD 315
XNEELO (PTY) LTD 317
COMPANY PROFILES - WHOLESALE AND RETAIL OF LAPTOPS, DESKTOPS AND PERIPHERALS 319
ACER AFRICA (PTY) LTD 319
ALVIVA HOLDINGS LTD 321
AOLC ON-LINE (PTY) LTD 325
ASUSTEK COMPUTER INC 327
BIDVEST OFFICE (PTY) LTD 331
CHM VUWANI COMPUTER SOLUTIONS (PTY) LTD 334
COCRE8 TECHNOLOGY SOLUTIONS (PTY) LTD 337
DELL COMPUTER (PTY) LTD 339
ESQUIRE SYSTEM TECHNOLOGY (PTY) LTD 341
EVETECH (PTY) LTD 343
HISENSE SA SALES HOLDINGS (PTY) LTD 345
HUAWEI TECHNOLOGIES AFRICA (PTY) LTD 347
INTEL SOUTH AFRICA CORPORATION 349
ITEC SA (PTY) LTD 351
JD CONSUMER ELECTRONICS AND APPLIANCES (PTY) LTD 353
LENOVO (SOUTH AFRICA) (PTY) LTD 355
LG ELECTRONICS S A (PTY) LTD 357
MICROSOFT (S A) (PTY) LTD 359
MUSTEK LTD 364
ORACLE CORPORATION (SOUTH AFRICA) (PTY) LTD 368
RICOH SOUTH AFRICA (PTY) LTD 370
SAMSUNG ELECTRONICS SOUTH AFRICA (PTY) LTD 372
TARSUS DISTRIBUTION (PTY) LTD 374
WOOTWARE COMPUTERS (PTY) LTD 376