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ICT and Telecommunications in Ghana 2024

Charles Chinya | Ghana | 15 March 2024

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Report Coverage

This report focuses on the information and communication technology sector (ICT) in Ghana which includes telephony, the internet and broadband, and the infrastructure that supports it. The report includes information on the mobile market, base stations and towers, wired and fixed telephony and mobile money. It includes notable players, corporate actions and recent investments and developments. There are profiles of 17 companies including major operators MTN, Vodafone and AT Ghana, cable companies such as MainOne, and infrastructure and tower companies such as ATC Ghana and Helios.

Introduction

¨ Ghana’s telecoms infrastructure is more developed than most of its regional peers, and the industry is characterised by significant competition. ¨ The industry is dominated by three mobile operators that include MTN Ghana. ¨ The high level of merger and acquisition activity in the country is evident in deals involving the other two major players – Vodafone Ghana was bought by African company Telecel Group in 2023 and is changing its brand to Telecel, and government-owned AT Ghana is involved in a deal with UK-based Hannam Investments. ¨ Growth is driven by new affordable products and services, increased demand for data services, rising adoption of smartphones, increasing population and favourable government policies. ¨ Despite the industry’s growth, increasing cost pressures driven by high inflation and foreign exchange fluctuations remain a challenge for operators.

Trends

• Competition is highly consolidated.
• Growth is driven by increasing population, expanding communication services, and rising adoption of smartphones.
• Increasing connection to underserviced areas.
• Key strategies are the introduction of new and affordable products and services, mergers and acquisitions, and expansion of services, network and bandwidth.
• Most growth is attained by premium connectivity and data services.
• Reducing 2G and 3G connectivity and increasing availability of 4G connections.

Opportunities

• A potential large market for value added services.
• Cloud infrastructure showing potential growth.
• Fintech, healthtech and edutech opportunities.
• Growing demand for data services.
• Mobile money interoperability system across networks, expected to boost mobile money usage.
• Rural network investments to boost network coverage.

Challenges

• A wide gap in access to digital services.
• Foreign exchange fluctuations.
• High cost of electricity, fuel and utilities.
• High data costs.
• High inflation effects on consumer demand.
• Increase in competition.
• The inability of local operators to meet inputs costs.
• Vandalism of telecom equipment such as fibre cables.

Outlook

¨ Ghana’s economy is returning to stability. ¨ High inflation and interest rates are expected to keep private consumption and investment low. ¨ Most telecom operators will continue with cost controls, investment in infrastructure to expand networks and product innovation. ¨ Other measures are improving liquidity, and strengthening balance sheets. ¨ The high mobile penetration will continue to grow, driven by the affordability of mobile handsets and data services and availability of mobile broadband networks. ¨ Demand for data services will increase, driven by growing usage of social media, mobile gaming, video streaming and mobile financial services, putting pressure on telecom operators to continue investing in network upgrades and capacity expansion. ¨ Mobile money transactions are expected to grow strongly.

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ICT and Telecommunications in Ghana 2024

Full Report

R 20 000.00(ZAR) estimated $1064.01 (USD)*

Industry Landscape

R 14 000.00(ZAR) estimated $ 744.81 (USD)*

Table of Contents

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PAGE
1. INTRODUCTION 1
2. COUNTRY INFORMATION 1
3. DESCRIPTION OF THE INDUSTRY 4
3.1. Industry Value Chain 6
3.2. Geographic Position 8
3.3. Size of the Industry 9
4. LOCAL 13
4.1. Key Trends 19
4.2. Key Issues 20
4.3. Notable Players 20
4.4. Trade 22
4.5. Corporate Actions 23
4.6. Regulations 23
4.7. Enterprise Development and Social Development 24
5. AFRICA 25
6. INTERNATIONAL 28
7. INFLUENCING FACTORS 31
7.1. Unforeseen Events 31
7.2. Taxes 31
7.3. Economic Environment 31
7.4. Labour 32
7.5. Cybersecurity and Fraud 33
7.6. Environmental Issues 34
7.7. Vandalism 34
7.8. Technology, R&D, Innovation 35
7.9. Government Support 36
7.10. Input Costs 37
8. COMPETITIVE ENVIRONMENT 37
8.1. Competition 37
8.2. Ownership Structure of the Industry 38
8.3. Barriers to Entry 38
9. INDUSTRY SUMMARY 39
10. OUTLOOK 39
11. INDUSTRY ASSOCIATIONS 40
12. REFERENCES 40
12.1. Publications 40
12.2. Websites 41
ANNEXURE 1- Industry Legislation 42
APPENDIX 1 - Summary of Notable Players 43
Computer Services and Related Equipment 43
Telecommunications and Related Equipment 44
COMPANY PROFILES 46
3D Wireless Plus Ltd 46
AFR-IX Telecom Ghana 48
Afriwave Telecom Ghana Ltd 49
AT Ghana Ltd 51
ATC Ghana Ltd 53
BG Telecom Ghana 55
ComSys Ghana Ltd 56
CSquared Ghana Ltd 57
Datacom Telecommunications Ltd 58
Delaphone Ltd 59
Ecoband Networks Ltd 60
HTG Managed Services Ltd 61
MainOne Cable Company Ghana Ltd 63
National Communications Authority 64
Scancom PLC 67
Telefonaktiebolaget LM Ericsson 70
Vodafone Ghana Ltd 74