Who Owns Whom

Management Consulting & Business Advisory Services including Knowledge Management in South Africa 2022

Stephen Timm | South Africa | 18 March 2022

Price

R 13 500.00(ZAR) estimated $ 859.21 (USD)*

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Report Coverage

This report focuses on management consulting and business advisory services including knowledge management in South Africa. It includes information on the state and size of the industry, significant issues and challenges, and subsectors such as knowledge management and business rescue. There are profiles of 53 companies including major players such as Accenture, BDO, McKinsey, KPMG, Deloitte and PwC and institutions such as Business Partners and the Free State Development Corporation.

Management Consulting and Business Advisory Services

The management consulting and business advisory services industry has been affected by the pandemic, which limited in-person consultations and travel and resulted in a number of clients cancelling projects. The reputational crisis in the industry has continued with allegations that several big management consulting firms were implicated in corruption by the state capture enquiry. Some mid-tier and boutique management consultancies have been able to capitalise on the crisis. Demand for consulting and business advisory services is rising, driven by clients looking for help with digital transformation, which increased during the pandemic. Enterprise and supplier development and turnaround and business rescue consulting also represent growing opportunities for business consultants.

Industry Players

While some very well-known firms with international footprints operate in this industry and have the lion’s share of revenue, the market is characterised by a large proportion of micro-businesses. It is estimated that almost 90% of business and management consultancies operating locally have no more than five employees.

Concerns

Ethical issues have come to dominate management consulting, particularly as several large firms have been caught up in state capture allegations, resulting in some reimbursing clients. There is also continuing concern over the independence of audit firms that offer consulting services, with some taking further steps to ring-fence consulting from audit services. One key risk in the sector is that clients can cancel contracts on short notice, which often puts revenue at risk. The sector is very competitive, and retaining and attracting talent is an ongoing challenge.

Table of Contents

PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 5
2.2. Geographic Position 6
2.3. Size of the Industry 7
2.4. Key Success Factors and Pain Points 9
3. LOCAL 11
3.1. Key Trends 11
3.2. Notable Players 15
3.3. Corporate Actions 16
3.4. Regulations 16
3.5. Enterprise Development and Social Economic Development 17
4. AFRICA 19
5. INTERNATIONAL 22
6. INFLUENCING FACTORS 25
6.1. COVID-19 25
6.2. Economic Environment 27
6.3. Labour 28
6.4. Environmental Issues 31
6.5. Technology, Research and Development (R&D) and Innovation 32
6.6. Input Costs 33
6.7. Cyber security 33
7. COMPETITIVE ENVIRONMENT 34
7.1. Competition 34
7.2. Ownership Structure of the Industry 35
7.3. Barriers to Entry 35
8. SWOT ANALYSIS 36
9. OUTLOOK 37
10. INDUSTRY ASSOCIATIONS 38
11. REFERENCES 38
11.1. Publications 38
11.2. Websites 39
APPENDICES 41
Appendix 1 - Summary of Notable Players 41
COMPANY PROFILES 52
A T Kearney (Pty) Ltd 52
Accenture (South Africa) (Pty) Ltd 54
Adept Advisory (Pty) Ltd 56
Alexander Proudfoot South Africa (Pty) Ltd 58
AYO Technology Solutions Ltd 60
Bain and Company South Africa Inc 63
BDO South Africa Inc 65
Beesa Business Services (Pty) Ltd 72
Boston Consulting Group RSA (Pty) Ltd (The) 74
Business Partners Ltd 76
Businessimprovement Online (Pty) Ltd 81
Butterfly Effect Intelligence (Pty) Ltd 83
Columinate (Pty) Ltd 85
Dalberg Consulting CC 88
Datacomb (Pty) Ltd 90
DecisionInc (Pty) Ltd 91
Deloitte South Africa 93
DSS Sustainable Solutions South Africa (Pty) Ltd 96
Edge Growth Business Development (Pty) Ltd 98
Ernst and Young Advisory Services (Pty) Ltd 100
Eton Group (Pty) Ltd (The) 106
Fetola Mmoho Corporate Social Investment Consultants (Pty) Ltd 108
FeverTreeConsulting (Pty) Ltd 110
Franchise Firm (Pty) Ltd (The) 112
Free State Development Corporation 114
FTI Consulting South Africa (Pty) Ltd 117
Gauteng Growth and Development Agency SOC Ltd 119
Generation of Leaders Discovered Consulting (Pty) Ltd 123
Hoorah Digital (Pty) Ltd 125
IBM South Africa (Pty) Ltd 126
IQ Business (Pty) Ltd 128
IQVIA Solutions (Pty) Ltd 130
Kaiser International (Pty) Ltd 132
Knowlead Consulting and Training CC 134
Knowledge Mentoring Institute (Pty) Ltd 136
Korn Ferry (Pty) Ltd 137
KPMG Services (Pty) Ltd 139
Kreston SA (Pty) Ltd 146
ManpowerGroup SA (Pty) Ltd 148
McKinsey and Company Africa (Pty) Ltd 150
Mercer South Africa (Pty) Ltd 152
Moore South Africa (Pty) Ltd 154
Motlanalo Chartered Accountants and Auditors Inc 159
NMG C and A Holdings (SA) (Pty) Ltd 161
Pinoak Consulting CC 163
PricewaterhouseCoopers Inc 165
Raizcorp Enterprise Development (Pty) Ltd 179
Renaicance Consultants CC 181
Rifle-Shot Performance Holdings (Pty) Ltd 183
SizweNtsalubaGobodo Grant Thornton Inc 185
Strategic Simulation Solutions BTS Africa (Pty) Ltd 189
Tata Consultancy Services (South Africa) (Pty) Ltd 191
Trade and Investment KwaZulu-Natal 193