Pick n Pay Stores Ltd Organogram
Pick n Pay Stores Ltd is as an investment holding company that trades through its subsidiaries in South Africa, Botswana, Eswatini, Lesotho, Namibia, Nigeria, Zambia and Zimbabwe. The group wholesales and retails food, liquor, clothing, stationery, books, sanitisers, hair, skin care and cosmetic products, general merchandise, pharmaceuticals, food supplements, and home improvement supplies. As at 28 February 2021, the group's operations covered a total of 1,994 stores, including 1,172 group-owned stores (1,831 of these stores are located within South Africa). Pick n Pay Online expanded its capacity with a same-day delivery partnership with Bottles.
The number of group-owned stores (830) was made up as follows:
Pick n Pay
• Hypermarkets - 21
• Supermarkets - 310
• Clothing - 235 (standalone)
• Liquor - 264
• Pharmacy - 0 (standalone) - 25 (in-store)
Boxer with a total of 342 stores:
• Superstores - 208
• Build - 30
• Liquor - 87
• Punch - 17
The number of franchised stores (761) include:
Pick n Pay
• Family - 284 (Supermarkets)
• Pharmacy - 3
• Express - 174
• Clothing - 20
• Liquor - 242
• Spaza - 38 (Markets)
The group also owns a 49% share of a TM Supermarkets (Zimbabwe) which has 61 stores, as at 28 February 2021.
African Footprint by country a total of 163 stores as at 28 February 2021:
- Botswana - 11
- Lesotho - 4
- Namibia - 36
- Eswatini - 27
- Zambia - 24
- Zimbabwe - 61
The Pick n Pay group has a customer loyalty programme, Smart Shopper, which customers are rewarded with points that can be redeemed against future purchases. The loyalty programme has over 8.5 million active members as at 28 February 2021.
Pick n Pay and Boxer supermarkets commenced a partnership with digital Tyme Bank in 2019, and have a banking platform of 3 million customers across South Africa, as at 28 February 2021.
The first store in Nigeria was opened in March 2021 through a partnership with AG Leventis.