Report Coverage
This report on the retail of furniture, appliances and white goods in South Africa includes information on discretionary spending, sales (including online and credit sales trends) and new investments. It provides information on notable players, corporate actions, and influencing factors such as input costs and cyclicality, as well as on competition, barriers to entry, enterprise development and opportunities for SMEs. There are profiles of 19 furniture chains, independent retailers, online retailers, and supermarket and clothing retail groups such as Lewis Group, Tafelberg, TFG, Homechoice, Pepkor, Shoprite, Mr Price, Verimark and Takealot.
Introduction
• Furniture and appliance sales have increased at a CAGR of 3.4% between 2015 and 2024.
• Discretionary spending and consumer sentiment are subdued.
• Consumers are spending cautiously, switching to cheaper brands and looking for bargains and promotions.
• In 2024 and 2025, consumer spending was supported by withdrawals from retirement savings after the two-pot system was launched in September 2024.
• Online sales are increasing as retailers are improving their apps and websites to make online shopping and delivery of products easier and more convenient.
• Credit sales are increasing. Major players’ credit sales may be as high as 70% of sales.
Trends
• Consumers are increasingly environmentally conscious.
• Credit sales are increasing.
• Demand for small appliances is growing.
• Established retailers are facing increasing competition from Amazon.com, Walmart, Shein and Temu.
• Exports and imports of furniture and appliances are increasing.
• Many players plan to grow their revenue and market share by opening or acquiring stores and/or distribution centres.
• Online sales are increasing.
• Retail sales of furniture and appliances are growing.
• Retailers offer an increasing variety of advanced payment solutions.
• Sales of energy-efficient household appliances is rising.
• To reduce costs, consumers are generally spending cautiously, switching to cheaper brands, looking for bargains and promotions, using loyalty points and rewards programmes, stocking up preferred brands when they go on sale, not buying certain non-essential products and planning purchases more carefully.
Opportunities
• Demand for second-hand furniture and appliances is likely to increase, driven by constrained consumers.
• Expansion into other African countries, particularly those with large, rapidly urbanising populations.
Challenges
• Consumers are being affected by low economic growth and high unemployment.
• Consumers’ household income and discretionary spending are under pressure.
• Established retailers are facing increasing competition from Amazon.com, Walmart, Shein and Temu.
• Increasing cost of furniture, electricity, transportation and labour.
• Retailers are being threatened by a rapid increase in online gambling.
Outlook
• Discretionary spending is expected to remain constrained over the short term as consumers experience financial pressure, despite lower inflation and interest rates.
• Demand for credit is forecast to remain high over the medium term.
• Most large retailers are expected to further expand their store footprint in an attempt to increase their market share.
• Competition is expected to increase following the recent entry of Amazon.com and Walmart, while online gambling is a growing contender for consumers’ disposable income.
Full Report
R 20 000.00(ZAR) estimated $1246.48 (USD)*
Industry Landscape
R 14 000.00(ZAR) estimated $ 872.54 (USD)*
Historical Reports
Retail of Furniture, Appliances and White Goods in South Africa 2023-02-24
R 6 500.00(ZAR) estimated $405.11 (USD)*
View Report Add to CartRetail of Furniture, Appliances and White Goods in South Africa 2021-11-15
R 1 900.00(ZAR) estimated $118.42 (USD)*
View Report Add to CartRetail of Furniture, Appliances and White Goods in South Africa 2019-04-11
R 1 900.00(ZAR) estimated $118.42 (USD)*
View Report Add to CartRetail of Furniture, Appliances and White Goods in South Africa 2017-06-13
R 1 900.00(ZAR) estimated $118.42 (USD)*
View Report Add to CartRetail of Furniture, Appliances and White Goods in South Africa 2015-11-27
R 1 900.00(ZAR) estimated $118.42 (USD)*
View Report Add to CartTable of Contents
[ Close ]| PAGE | ||
|---|---|---|
| 1. | INTRODUCTION | 1 |
| 2. | DESCRIPTION OF THE INDUSTRY | 1 |
| 2.1. | Industry Value Chain | 2 |
| 2.2. | Geographic Position | 3 |
| 2.3. | Size of the Industry | 4 |
| 3. | LOCAL | 4 |
| 3.1. | State of the Industry | 4 |
| 3.2. | Key Trends | 8 |
| 3.3. | Key Issues | 9 |
| 3.4. | Notable Players | 9 |
| 3.5. | Trade | 15 |
| 3.6. | Corporate Actions | 18 |
| 3.7. | Regulations | 19 |
| 3.8. | Enterprise Development and Social Development | 20 |
| 4. | AFRICA | 22 |
| 5. | INTERNATIONAL | 24 |
| 6. | INFLUENCING FACTORS | 26 |
| 6.1. | Economic Environment | 26 |
| 6.2. | Labour | 28 |
| 6.3. | Environmental Issues | 29 |
| 6.4. | Technology, R&D and Innovation | 30 |
| 6.5. | Input Costs | 31 |
| 6.6. | Cyclicality | 32 |
| 7. | COMPETITIVE ENVIRONMENT | 33 |
| 7.1. | Competition | 33 |
| 7.2. | Ownership Structure of the Industry | 35 |
| 7.3. | Barriers to Entry | 35 |
| 8. | INDUSTRY SUMMARY | 36 |
| 9. | OUTLOOK | 37 |
| 10. | INDUSTRY ASSOCIATIONS | 37 |
| 11. | REFERENCES | 37 |
| 11.1. | Publications | 37 |
| 11.2. | Websites | 38 |
| ANNEXURE 1 | 40 | |
| Industry Legislation | 40 | |
| APPENDIX 1 | 44 | |
| Summary of Notable Players | 44 | |
| COMPANY PROFILES | 51 | |
| AMAZON COMMERCIAL SERVICES (SOUTH AFRICA) (PTY) LTD | 51 | |
| CASH CONVERTERS SOUTHERN AFRICA (PTY) LTD | 52 | |
| CASH CRUSADERS FRANCHISING (PTY) LTD | 54 | |
| CLICKS GROUP LTD | 55 | |
| DYNAMIC BEDDING (PTY) LTD | 58 | |
| FAIR DISCOUNTERS (PTY) LTD | 60 | |
| FORFIVE (PTY) LTD | 61 | |
| FOSCHINI GROUP LTD (THE) | 62 | |
| HOMECHOICE (PTY) LTD | 66 | |
| LEWIS GROUP LTD | 67 | |
| MASSMART HOLDINGS (PTY) LTD | 70 | |
| MR PRICE GROUP LTD | 73 | |
| PEPKOR HOLDINGS LTD | 77 | |
| PICK N PAY STORES LTD | 81 | |
| SHOPRITE HOLDINGS LTD | 85 | |
| TAFELBERG FURNITURE STORES (PTY) LTD | 89 | |
| TAKEALOT ONLINE (RF) (PTY) LTD | 90 | |
| VERIMARK HOLDINGS (PTY) LTD | 92 | |
| WEYLANDT'S FURNITURE CAPE TOWN (PTY) LTD | 94 |

