Who Owns Whom

Travel & Tourism: Travel Agencies, Tour Operators and Related Services 2016

Carole Veitch | South Africa | 07 September 2016

Full Report

R 1 900.00(ZAR) estimated $ 120.06 (USD)*

Industry Overview

R 1 330.00(ZAR) estimated $ 84.04 (USD)*

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Report Coverage

The Travel & Tourism report focuses on travel agencies, tour operators and related services within the broader context of the South African Travel and Tourism industry, and investigates current conditions, recent developments and factors influencing the success of the sector. The report profiles 36 companies including major players, Tourvest Integrated Tourism Group which has a diverse portfolio of 67 brands, and the largest travel agency group in the country, Flight Centre South Africa, which is a member of the Australian Stock Exchange-listed Flight Centre Travel Group. Also profiled are HRG Rennies Travel, a subsidiary of Bidvest Group, and Cullinan Holdings whose travel and tourism brands include Pentravel, Thompsons Holidays and Springbok Atlas Tours and Safaris.

Travel & Tourism: Travel Agencies, Tour Operators and Related Services

South Africa’s National Development Plan (NDP) identifies Tourism as one of the main drivers of employment and economic growth. The domestic travel and tourism industry supports more than 1.4 million jobs across the entire value chain, with travel agencies and related reservation services providing over 30,000 direct jobs. With annual internal expenditure on travel agencies and similar reservation services amounting to more than R9bn, this segment is a significant contributor to the South African economy and is a valuable source of foreign currency.

A changing Industry

The traditional divide between the retail and wholesale segments of the travel industry has become increasingly blurred. At the same time, with the uptake of digitisation, consumers are bypassing the middle man and making their own holiday and travel arrangements. Although some traditional role players in the view internet-based travel sites as a threat, a significant number of tour operators and travel agents have embraced online technologies as a means to expand the scope of their operations. Stakeholders believe however that one of the most significant threats facing the industry is the increasing power of social buying networks that sell travel packages and tourism products at substantially discounted rates.

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Historical Reports

Travel and Tourism: Travel Agencies, Tour Operators and Related Services 2021-11-07

R 9 500.00(ZAR) estimated $600.28 (USD)*

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Travel and Tourism: Travel Agencies, Tour Operators and Related Services 2020-05-04

R 6 500.00(ZAR) estimated $410.72 (USD)*

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Travel and Tourism: Travel Agencies, Tour Operators and Related Services 2018-08-31

R 1 900.00(ZAR) estimated $120.06 (USD)*

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Table of Contents

PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 2
2.2. Geographic Position 4
3. SIZE OF THE INDUSTRY 5
4. STATE OF THE INDUSTRY 12
4.1. Local 12
4.1.1. Corporate Actions 17
4.1.2. Regulations 19
4.1.3. Enterprise Development and Social Economic Development 22
4.2. Continental 23
4.3. International 25
5. INFLUENCING FACTORS 26
5.1. Government Initiatives 26
5.2. Economic Environment 27
5.3. Rising Operating Costs 28
5.4. Cyclicality 29
5.5. Crime and Security 29
5.6. Technology, Research and Development (R&D) and Innovation 30
5.7. Labour 31
5.8. Environmental Concerns 33
5.9. Marketing 33
6. COMPETITION 34
6.1. Barriers to Entry 34
7. SWOT ANALYSIS 35
8. OUTLOOK 36
9. INDUSTRY ASSOCIATIONS 37
10. REFERENCES 37
10.1. Publications 37
10.2. Websites 38
APPENDIX 1 40
Segments of The Travel Industry 40
APPENDIX 2 42
Additional Travel Price Data: Europe, Middle East and Africa Airfares for 2017 42
APPENDIX 3 43
Additional Travel Price Data: Europe, Middle East and Africa Hotel Rates for 2017 43
APPENDIX 4 44
The 2015 Travel and Tourism Competitiveness Index (TTCI) 44
COMPANY PROFILES 45
ABERCROMBIE AND KENT SAFARIS (PTY) LTD 45
AFRICAN EAGLE CAPE TOWN DAY TOURS (PTY) LTD 47
AFRICAN EAGLE OF SOUTHERN AFRICAN TERRITORIES (PTY) LTD 49
AFRICAN IMPACT SAFARI OPERATOR CC 51
AKILANGA (PTY) LTD 52
AUSTRIA CONNECTION CC 54
BEACHCOMBER MARKETING (PTY) LTD 55
CLUB TRAVEL SA (PTY) LTD 57
COEGA DEVELOPMENT CORPORATION (PTY) LTD 59
COMAIR RETAIL TRAVEL SERVICES (PTY) LTD 62
CONCORDE TRAVEL (PTY) LTD 64
CONNEX TRAVEL (PTY) LTD 66
CULLINAN HOLDINGS LTD 68
EGOLI TOURS (PTY) LTD 72
ERM TOURS (PTY) LTD 74
FLAME OF AFRICA CC 76
FLIGHT CENTRE (SOUTH AFRICA) (PTY) LTD 78
FLIGHTSITE (PTY) LTD 80
HARVEY WORLD TRAVEL SOUTHERN AFRICA (PTY) LTD 82
IFA HOTELS AND RESORTS LTD 84
ITT INSPIRATIONS TRAVEL AND TOURS (PTY) LTD 87
JETSTAR TRAVEL (PTY) LTD 89
OVERSEAS VISITORS CLUB (PTY) LTD 90
PHINDA PRIVATE GAME RESERVE (PTY) LTD 91
RENNIES TRAVEL (PTY) LTD 94
SERENDIPITY TOURS CC 97
SONGHAI TRAVEL (PTY) LTD 99
SOUTH AFRICAN AIRWAYS CITY CENTER (SOC) LTD 101
STA TRAVEL (PTY) LTD 103
SURE TRAVEL (PTY) LTD 105
TOURVEST HOLDINGS (PTY) LTD 107
TRAFALGAR TOURS (PTY) LTD 111
TRAVEL VISION (PTY) LTD 113
TRAVELSTART ONLINE TRAVEL OPERATIONS (PTY) LTD 115
UNIGLOBE TRAVEL (SOUTH AFRICA) (PTY) LTD 117
WILDERNESS SAFARIS (PTY) LTD 119