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Minibus taxi, bus coach services metered taxi south africa

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022

Michael Felton | South Africa | 30 September 2022

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021

Yasmin Mahomedy | South Africa | 24 March 2021

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020

Yasmin Mahomedy | South Africa | 21 January 2020

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018

Yasmin Mahomedy | South Africa | 18 May 2018

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

Liz Kneale | South Africa | 09 December 2016

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

Liz Kneale | South Africa | 20 April 2016

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Liz Kneale | South Africa | 29 July 2014

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Liz Kneale | South Africa | 12 May 2014

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Report Coverage

This report focuses on the minibus taxi, bus and coach and metered taxi services industry. It includes information on the size and state of the sector, regulations and developments, including the effects of disruption by e-hailing companies and security issues in the bus sector. There are profiles of 57 companies including bus companies such as Arrow, Greyhound and Intercape, traditional taxi operators such as Rose and Eagle and e-hailing services Bolt and Uber.

Introduction

• Most South Africans are totally dependent on public transport (bus, taxi and rail) for transportation, spending on average 20% of their disposable income on public transport compared to a 10% average in developing countries.
• Public transport is inefficient and there is a lack of adequate infrastructure, which contributes to inequality.
• The passenger land transportation sector is a critical engine to drive socio-economic development and growth.
• COVID-19 had a significant negative effect on the industry as people changed the way they live and work, and the probability of the industry returning to pre-pandemic levels in terms of passenger trips and revenue is unlikely.
• Buses and trains benefit from government subsidies, but minibus taxis are unsubsidised and have low profit margins.
• The taxi industry, including street-hailing and e-hailing services, was severely affected by the pandemic and continues to struggle to recover to sustainable levels.

Outlook

• Passenger transport continues to suffer from inefficiencies and is not adequately focused on the customer, due to a rapidly deteriorating railway system, an unregulated minibus taxi industry and multiple bus networks with varying reliability rates.
• The levels of reliability, predictability, comfort and safety are still poor in certain areas and accessibility to services and universal access remain a challenge.
• National Development Plan 2030 goals for passenger transport to be user-friendly, less environmentally damaging, more affordable and integrated, are hampered by the fragmented nature of passenger transport.
• The passenger transport system is not sustainable under current operating and management practices, and low profitability levels affect the capacity of private operators to adequately maintain and recapitalise their fleets.
• However, revenue in the industry is expected to grow at an annual growth rate of 6.28% to 2026.
• The minibus taxi industry is growing based on urbanisation and a rising population combined with further decline in passenger rail transport and local bus services, but rising input costs are impacting the profitability of operators.
• The long-distance bus and coach services sector is also showing signs of recovery.
• The metered taxi industry continues to face strong competition from e-hailing companies.

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The Minibus taxi, bus coach services and metered taxi industry in South Africa
The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022

Full Report

R 9 500.00(ZAR) estimated $514.98 (USD)*

Industry Landscape

R 6 650.00(ZAR) estimated $ 360.49 (USD)*

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 9
2.2. Geographic Position 11
2.3. Size of the Industry 12
2.4. Key Success Factors and Pain Points 19
3. LOCAL 19
3.1. State of the Industry 19
3.2. Key Trends 29
3.3. Notable Players 30
3.4. Corporate Actions 31
3.5. Regulations 32
3.6. Enterprise Development and Social Economic Development 38
4. AFRICA 42
5. INTERNATIONAL 46
6. INFLUENCING FACTORS 50
6.1. COVID-19 50
6.2. Russia-Ukraine War 50
6.3. July 2021 Civil Unrest in KwaZulu-Natal and Gauteng 50
6.4. April 2022 Flooding in KwaZulu-Natal 51
6.5. Economic Environment 51
6.6. Fuel prices 51
6.7. Tourism 53
6.8. Cyclicality 53
6.9. Labour 54
6.10. Environmental Issues 69
6.11. Infrastructure 70
6.12. Electricity supply restrictions and load-shedding 71
6.13. Safety and security 72
6.14. Automotive industry 75
6.15. Technology, Research and Development (R&D) and Innovation 77
6.16. Government Support and Initiatives 79
6.17. Input Costs 82
7. COMPETITIVE ENVIRONMENT 83
7.1. Competition 83
7.2. Ownership Structure of the Industry 87
7.3. Barriers to Entry 87
8. SWOT ANALYSIS 89
9. OUTLOOK 90
10. INDUSTRY ASSOCIATIONS 91
11. REFERENCES 92
11.1. Publications 92
11.2. Websites 95
APPENDIX 1 - SUMMARY OF NOTABLE PLAYERS 97
Urban, Suburban & Inter-urban Bus & Coach Passenger Lines 97
The Metered Taxi Industry 106
COMPANY PROFILES 109
Africa's Best 350 (Pty) Ltd 109
Algoa Bus Company (Pty) Ltd 111
Amarosa Trading (Pty) Ltd 113
Andy's Metered Cabs (Pty) Ltd 115
Arrow Coaches CC 116
Atamelang Bus Transport (Pty) Ltd 117
Autopax Passenger Services SOC Ltd 119
Bolt Services ZA (Pty) Ltd 122
Buscor (Pty) Ltd 124
ChaufHer South Africa (Pty) Ltd 127
City of Cape Town Metropolitan Municipality 129
City of Ekurhuleni Metropolitan Municipality 133
City of Tshwane Metropolitan Municipality (The) 137
Combined Transport Services (Pty) Ltd 142
Cream Magenta 326 (Pty) Ltd 144
Cullinan Holdings Ltd 146
Duzi Bus Service (Pty) Ltd 150
Eagle Radio Taxis (Pty) Ltd 152
Eldo Coaches (Pty) Ltd 154
Elwierda (Stellenbosch) (Pty) Ltd 156
Emmaculate Transport and Cabs (Pty) Ltd 158
Emondhlo Bus Service (Pty) Ltd 159
Excite Backpackers (Pty) Ltd 160
Frontier Transport Holdings Ltd 162
Gauteng Coaches (Pty) Ltd 165
George Local Municipality 167
Great North Transport (SOC) Ltd 170
Greyhound Coach Lines (Pty) Ltd 173
Ikhwezi Bus Service (Pty) Ltd 174
Imperial Logistics Motion (Pty) Ltd 176
Intercape Ferreira Mainliner (Pty) Ltd 178
Itumele Bus Lines (Pty) Ltd 181
Johannesburg Metropolitan Bus Services SOC Ltd 183
KZN Bus Services (Pty) Ltd 186
KZT Bus Services (Pty) Ltd 188
KZT Country Cruiser (Pty) Ltd 190
Maxi Drivers Association NPC 192
Mayibuye Transport Corporation 194
Metro Bus Service (Pty) Ltd 196
Northwest Star SOC Ltd 198
Orange Cabs (Pty) Ltd 200
Phumatra Transport Enterprise (Pty) Ltd 201
Piotrans (Pty) Ltd 203
Polokwane Local Municipality 205
PUTCO (Pty) Ltd 209
Roodepoort Metered Taxi Association NPC 212
Rose Travel and Enterprises Ltd 213
Rustenburg Local Municipality 215
Sandton Taxi Cabs (Pty) Ltd 218
Scopefull 21 (Pty) Ltd 220
South Coast Bus Service (Pty) Ltd 222
Stabus Tours (Pty) Ltd 224
Tansnat Coachlines (Pty) Ltd 225
Taxi Live (Pty) Ltd 227
Uber Technologies Inc 228
Unitrans Passenger (Pty) Ltd 231
View Africa Tours and Transfers (Pty) Ltd 235

Introduction

This report focuses on South Africa’s minibus taxi, metered taxi, and bus and coach services industry, which plays a vital role in the economic and social development of the country. The coronavirus pandemic caused public life in many countries to grind to a halt and many businesses were forced to close or shift to employees working from home. While buses and trains complied with lockdown regulations which allowed them to operate with restricted capacity, the minibus taxi sector, which transports about 69% of South Africa’s commuters, pressured government to allow them to operate at 100% capacity. Buses and trains benefit from government subsidies, but minibus taxis are unsubsidised and have low profit margins. E-hailing companies such as Uber and Bolt have been hard hit by the lockdown and have been offering discounts to attract more passengers. This has caused tension between drivers and the companies, as the drivers say this affects their income.

Strengths

• Metered taxis and e-hailing services provide a 24-hour, on demand, flexible, door-to-door service.
• Minibus taxis are flexible, convenient, and affordable.
• The minibus taxi industry is black-owned and empowered.
• The sector is supported by taxi management software and apps to increase efficiency and accessibility.

Weaknesses

• Exclusion of the minibus taxi industry from the government’s transport subsidy scheme.
• Lack of enforcement and proliferation of illegal taxi operators who compromise service quality and passenger safety.
• Restrictive and untenable contract system and underfunding of the bus industry.
• The Bus Rapid Transit system is costly and inefficient.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• Growth potential of public transport due to e-tolls, traffic congestion, and high private vehicle running costs.
• Increasing selection of apps.
• The move towards more collaborative intermodal public transport systems.
• Turnaround strategies to transform the taxi industry into a formalised, professional, and customer-focused service.

Threats

• For bus services, competition from the bus rapid transit system, Gautrain, and minibus taxis as well as implementation of non-metered services such as tuk-tuks, chauffeur services, shuttle services and dial-a-driver.
• Metered taxis face increasing competition from e-hailing services such as Uber and Bolt.
• Proposed licence suspensions as a punishment mechanism for the Administrative Adjudication of Road Traffic Offences Act will affect minibus taxi drivers’ income and ability to meet finance repayment obligations.
• Rising costs of new cars, parts, technology and increasing fuel prices, tyre levies and CO2 emissions tax for new cars.

Outlook

Prior to the pandemic, South Africa’s public transport system was already struggling with an ageing railway system, an unregulated minibus taxi industry and multiple bus networks with varying reliability rates. With no end of the pandemic in sight, and South Africa still under lockdown, all transport sectors remain under pressure to increase their revenue after being hard hit during 2020. Luzuko Nomjana, investment analyst at Futuregrowth Asset Management, said that with passenger demand significantly reduced due to the coronavirus crisis and resultant job losses, the potential for conflict by taxi operators is magnified. Nomjana said the situation provided “a unique opportunity to establish a coherent long-term plan – not only for the recovery of the taxi industry post-Covid-19, but for the integration of the minibus taxi industry into the South African public transport system in its deserved place”.

The Minibus taxi, bus coach services and metered taxi industry in South Africa
The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021

Full Report

R 1 900.00(ZAR) estimated $103.00 (USD)*

Industry Landscape

R 1 330.00(ZAR) estimated $ 72.10 (USD)*

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 9 500.00(ZAR) estimated $514.98 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 6
2.2. Geographic Position 7
3. SIZE OF THE INDUSTRY 8
4. STATE OF THE INDUSTRY 10
4.1. Local 10
4.1.1. Corporate Actions 17
4.1.2. Regulations 17
4.1.3. Enterprise Development and Social Economic Development 21
4.2. Continental 24
4.3. International 27
5. INFLUENCING FACTORS 28
5.1. Coronavirus 28
5.2. Economic Environment 30
5.3. Government Initiatives 31
5.4. Rising Input Costs 32
5.5. Tourism 32
5.6. Road Safety, Security, Violence, and Intimidation 32
5.7. Technology, Research and Development (R&D) and Innovation 34
5.8. Cyclicality 36
5.9. Environmental Concerns 37
5.10. Electricity Supply Constraints 38
5.11. Labour 38
6. COMPETITION 40
6.1. Barriers to Entry 44
7. SWOT ANALYSIS 45
8. OUTLOOK 46
9. INDUSTRY ASSOCIATIONS 46
10. REFERENCES 47
10.1. Publications 47
10.2. Websites 47
APPENDIX 1 - Summary of Notable players 49
Urban, Suburban & Inter-urban Bus & Coach Passenger Lines 49
The Metered Taxi Industry 56
COMPANY PROFILES - URBAN, SUBURBAN & INTER-URBAN BUS & COACH PASSENGER LINES 59
AFRICA'S BEST 350 (PTY) LTD 59
ALGOA BUS COMPANY (PTY) LTD 61
AMAROSA TRADING (PTY) LTD 63
ARROW COACHES CC 64
ATAMELANG BUS TRANSPORT (PTY) LTD 65
AUTOPAX PASSENGER SERVICES SOC LTD 67
BRAKPAN BUS COMPANY SOC LTD 70
BUSCOR (PTY) LTD 72
CITY OF TSHWANE METROPOLITAN MUNICIPALITY (THE) 75
COMBINED TRANSPORT SERVICES (PTY) LTD 80
CREAM MAGENTA 326 (PTY) LTD 82
CULLINAN HOLDINGS LTD 84
DUZI BUS SERVICE (PTY) LTD 88
ELWIERDA (STELLENBOSCH) (PTY) LTD 90
EMONDHLO BUS SERVICE (PTY) LTD 92
GAUTENG COACHES (PTY) LTD 93
GREAT NORTH TRANSPORT (SOC) LTD 95
HOSKEN PASSENGER LOGISTICS AND RAIL LTD 98
IKHWEZI BUS SERVICE (PTY) LTD 101
IMPERIAL LOGISTICS MOTION (PTY) LTD 103
INTERCAPE FERREIRA MAINLINER (PTY) LTD 105
ITUMELE BUS LINES (PTY) LTD 108
JOHANNESBURG METROPOLITAN BUS SERVICES SOC LTD 110
KZN BUS SERVICES (PTY) LTD 113
KZT BUS SERVICES (PTY) LTD 115
KZT COUNTRY CRUISER (PTY) LTD 117
MAYIBUYE TRANSPORT CORPORATION 119
METRO BUS SERVICE (PTY) LTD 121
NORTHWEST STAR SOC LTD 123
PHOLA COACHES (PTY) LTD 125
PHUMATRA TRANSPORT ENTERPRISE (PTY) LTD 127
PIOTRANS (PTY) LTD 129
PUTCO (PTY) LTD 131
SCOPEFULL 21 (PTY) LTD 134
SOUTH COAST BUS SERVICE (PTY) LTD 136
STABUS TOURS (PTY) LTD 138
TANSNAT COACHLINES (PTY) LTD 139
UNITRANS PASSENGER (PTY) LTD 141
COMPANY PROFILES - THE METERED TAXI INDUSTRY 145
BOLT SERVICES ZA (PTY) LTD 145
CHAUFHER SOUTH AFRICA (PTY) LTD 147
EAGLE RADIO TAXIS (PTY) LTD 148
EMMACULATE TRANSPORT AND CABS (PTY) LTD 150
EXCITE BACKPACKERS (PTY) LTD 152
GMTC TAXI RIDES COMPANY (PTY) LTD 154
MAXI DRIVERS ASSOCIATION NPC 155
ROODEPOORT METERED TAXI ASSOCIATION NPC 157
ROSE TRAVEL AND ENTERPRISES LTD 158
SANDTON TAXI CABS (PTY) LTD 160
TAXI LIVE (PTY) LTD 162
UBER TECHNOLOGIES INC 164

Introduction

This report focuses on South Africa’s metered taxi, minibus taxi and bus and coach services industry, a sector that is essential for the growth of the South African economy. Minibus taxis remain the most popular choice of transport for about 69% of South Africa’s commuters, generating an estimated R50bn in fares annually. The country’s buses and the bus rapid transit (BRT) system as well as the traditional metered taxi industry, continue to experience declining passenger numbers, while the e-hailing sector continues to grow, with some metered taxi associations joining together to launch their own e-hailing services. Usage of minibus taxis has also continued to grow.

Strengths

• Metered taxis and e-hailing services provide a 24-hour per day, on demand, flexible, door-to-door service.
• Minibus taxis are flexible, convenient and affordable.
• Roadworthy and compliant buses and the newly introduced bus rapid transit (BRT) system offer a safe, comfortable and reliable service.
• The minibus taxi industry is black-owned and empowered.
• The sector is supported by taxi management software and mobile applications to increase efficiency and accessibility.

Weaknesses

• Exclusion of the minibus taxi industry from the government’s transport subsidy scheme.
• High accident rate in bus and taxi sectors, partly as a result of unroadworthy, unlicensed vehicles and fraudulent licences.
• Lack of enforcement and proliferation of illegal operators who compromise service quality and passenger safety.
• Restrictive and untenable contract system and underfunding of the bus industry.
• The BRT system is costly and inefficient.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• Growth potential of public transport due to e-tolls, traffic congestion, and high private vehicle running costs.
• Increasing selection of technological apps.
• The move towards more collaborative intermodal public transport systems.
• The Public Transport Turnaround Plan that includes the incorporation of SMEs into the formal public transport system.
• Turnaround strategies to transform the taxi industry into a formalised, professional, and customer-focused service.

Threats

• For bus services, competition from the bus rapid transit system, Gautrain and minibus taxis as well as implementation of non-metered services such as tuk-tuks, chauffeur services, shuttle services and dial-a-driver.
• For the bus industry the 2,000 transgression AARTO demerit system will result in high turnover of already scarce professional drivers.
• Metered taxis face increasing competition from e-hailing services such as Uber.
• Proposed licence suspensions as a punishment mechanism for AARTO will affect minibus taxi drivers’ income and ability to meet finance repayment obligations.
• Rising costs of new cars, parts, technology and increasing fuel prices, tyre levies and CO2 emissions tax for new cars.

Outlook

Government subsidises public transport, with the exception of minibus taxis, which despite fare increases due to higher fuel prices, continue to experience growing demand. With the taxi industry transporting the majority of commuters daily, it forms an integral part of any future plans for an integrated road transport network, especially since the bus rapid transit has been seen as a failure. As fuel, electricity and other living costs continue to increase, more middle-income commuters are expected to consider using the services of e-hailing providers instead of their own vehicles.

The Minibus taxi, bus coach services and metered taxi industry in South Africa
The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020

Full Report

R 1 900.00(ZAR) estimated $103.00 (USD)*

Industry Landscape

R 1 330.00(ZAR) estimated $ 72.10 (USD)*

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 9 500.00(ZAR) estimated $514.98 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 3
2.2. Geographic Position 4
3. SIZE OF THE INDUSTRY 5
4. STATE OF THE INDUSTRY 6
4.1. Local 6
4.1.1. Corporate Actions 13
4.1.2. Regulations 14
4.1.3. Enterprise Development and Social Economic Development 17
4.2. Continental 20
4.3. International 21
5. INFLUENCING FACTORS 22
5.1. Government Initiatives 22
5.2. Economic Environment 23
5.3. Rising Operating Costs 23
5.4. Tourism 24
5.5. Road Safety, Security, Violence and Intimidation 24
5.6. Labour 26
5.7. Technology, R&D and Innovation 29
5.8. Cyclicality 31
5.9. Environmental Concerns 31
5.10. Electricity Supply Constraints 32
6. COMPETITION 33
6.1. Barriers to Entry 36
7. SWOT ANALYSIS 37
8. OUTLOOK 38
9. INDUSTRY ASSOCIATIONS 38
REFERENCES 39
9.1. Publications 39
9.2. Websites 39
APPENDIX 1 41
Summary of Notable Players 41
COMPANY PROFILES 48
AFRICA'S BEST 350 (PTY) LTD 48
ALGOA BUS COMPANY (PTY) LTD 50
AMAROSA TRADING (PTY) LTD 52
ARROW COACHES CC 54
ATAMELANG BUS TRANSPORT (PTY) LTD 56
AUTOPAX PASSENGER SERVICES SOC LTD 58
BIZA RIDE (PTY) LTD 60
BOLT SERVICES ZA (PTY) LTD 61
BRAKPAN BUS COMPANY SOC LTD 63
BUSCOR (PTY) LTD 65
CHAUFHER SOUTH AFRICA (PTY) LTD 68
CITY OF TSHWANE METROPOLITAN MUNICIPALITY (THE) 69
COMBINED TRANSPORT SERVICES (PTY) LTD 74
CREAM MAGENTA 326 (PTY) LTD 76
CULLINAN HOLDINGS LTD 78
DUZI BUS SERVICE (PTY) LTD 82
EAGLE RADIO TAXIS (PTY) LTD 84
ELWIERDA (STELLENBOSCH) (PTY) LTD 86
EMMACULATE TRANSPORT AND CABS (PTY) LTD 88
EMONDHLO BUS SERVICE (PTY) LTD 89
EXCITE BACKPACKERS CC 91
GAUTENG COACHES (PTY) LTD 93
GMTC TAXI RIDES COMPANY (PTY) LTD 95
GREAT NORTH TRANSPORT (SOC) LTD 96
HOSKEN PASSENGER LOGISTICS AND RAIL LTD 99
IKHWEZI BUS SERVICE (PTY) LTD 102
IMPERIAL LOGISTICS MOTION (PTY) LTD 104
INTERCAPE FERREIRA MAINLINER (PTY) LTD 106
ITUMELE BUS LINES (PTY) LTD 109
JOHANNESBURG METROPOLITAN BUS SERVICES SOC LTD 111
KZN BUS SERVICES (PTY) LTD 114
KZT BUS SERVICES (PTY) LTD 116
KZT COUNTRY CRUISER (PTY) LTD 118
MAXI DRIVERS ASSOCIATION 120
MAYIBUYE TRANSPORT CORPORATION 122
METRO BUS SERVICE (PTY) LTD 125
MIDBANK BUS SERVICE (PTY) LTD 127
NORTHWEST STAR SOC LTD 129
PHOLA COACHES (PTY) LTD 131
PHUMATRA TRANSPORT ENTERPRISE CC 133
PIOTRANS (PTY) LTD 135
PUTCO (PTY) LTD 137
ROODEPOORT METERED TAXI ASSOCIATION 140
ROSE TRAVEL AND ENTERPRISES LTD 141
SANDTON TAXI CABS (PTY) LTD 142
SCOPEFULL 21 (PTY) LTD 144
SOUTH COAST BUS SERVICE (PTY) LTD 146
STABUS TOURS (PTY) LTD 148
TANSNAT COACHLINES (PTY) LTD 150
TAXI LIVE (PTY) LTD 152
THEMBALETHU BUS SERVICES (PTY) LTD 154
UBER TECHNOLOGIES INC 156
UNITRANS PASSENGER (PTY) LTD 159

Report coverage

The detailed report on South Africa’s metered taxi, minibus taxi and bus and coach services industry discusses current conditions, new developments, challenges faced and factors influencing the success of the sector. The report profiles 44 players in the bus and coach sector, including national companies Translux / City-to-City and Intercity Xpress, which also operates a Zimbabwe route. Profiles for 12 players in the metered taxi and e-hailing taxi sector are also provided and include Zebra Cabs which was acquired by taxi finance company, SA Taxi in 2015 with a view to expanding the business and competing against Uber.

Report coverage

The detailed report on South Africa’s metered taxi, minibus taxi and bus and coach services industry discusses current conditions, new developments, challenges faced and factors influencing the success of the sector. The report profiles 44 players in the bus and coach sector, including national companies Translux / City-to-City and Intercity Xpress, which also operates a Zimbabwe route. Profiles for 12 players in the metered taxi and e-hailing taxi sector are also provided and include Zebra Cabs which was acquired by taxi finance company, SA Taxi in 2015 with a view to expanding the business and competing against Uber.

Introduction

This report focuses on South Africa’s metered taxi, minibus taxi and bus and coach services industry, a sector that is essential for the growth of the South African economy. Although informal and largely unregulated, minibus taxis remain the most readily available and affordable mode of transport for the majority of South Africa's low-income commuters. They are the primary travel mode for 69% of households and generate an estimated R120bn in fares annually. Buses and the bus rapid transit (BRT) system are seeing dwindling passenger numbers while the traditional metered taxi industry has also experienced a significant decline as a result of the increasing popularity of e-hailing services such as Uber and Taxify.

Strengths

• Metered taxis and e-hailing services provide a 24-hour per day, on demand, flexible, door-to-door service.
• Minibus taxis are flexible, convenient and affordable.
• Roadworthy and compliant buses and the newly introduced bus rapid transit (BRT) system offer a safe, comfortable and reliable service.
• The minibus taxi industry is black-owned and empowered.
• The sector is supported by taxi management software and mobile applications to increase efficiency and accessibility.

Weaknesses

• Exclusion of the minibus taxi industry from the government’s transport subsidy scheme.
• High accident rate in both bus and taxi sectors, partly as a result of unroadworthy, unlicensed vehicles and fraudulent licences.
• Insufficient bus services in rural areas.
• Lack of enforcement and proliferation of illegal operators who compromise service quality and passenger safety.
• Restrictive and untenable contract system and underfunding of the bus industry.
• The BRT system is costly and inefficient.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• An increase in the number of international visitors and a greater focus on domestic tourism will increase demand for the coach industry.
• Growth potential of public transport due to drink-and-drive legislation, e-tolls, traffic congestion, high private vehicle running costs and limited access to parking at destinations.
• Increasing selection of technological apps.
• The move towards more collaborative intermodal public transport systems.
• The Public Transport Turnaround Plan that includes the incorporation of SMMEs into the formal public transport system.
• Turn Around Strategies to transform the taxi industry into a formalised, professional, and customer-focused service.

Threats

• For bus services, competition from the bus rapid transit system (BRT), Gautrain and minibus taxis as well as implementation of non-metered services such as tuk-tuks, chauffeur services, shuttle services and dial-a-driver.
• For the bus industry the 2,000 transgression AARTO demerit system will result in high turnover of already scarce professional drivers.
• Metered taxis face increasing competition from e-hailing services such as Uber.
• Proposed licence suspensions as a punishment mechanism for AARTO will affect minibus taxi drivers’ income and ability to meet finance repayment obligations.
• Rising costs of new cars, parts, technology and increasing fuel prices, tyre levies and CO2 emissions tax for new cars.

Outlook

South Africa’s National Development Plan (NDP) estimates that the urban population will grow by 10% every two decades so cities will have to be developed in a sustainable manner to cater for the increased urbanisation and demand for public transport. According to the Southern African Bus Operators’ Association (SABOA), the bus industry will play a very important role in reducing congestion on the roads. However, in order to be successful, the industry will have to address the difficulties it currently faces. For the metered taxi sector the future looks bleak, unless metered taxi operators end the violence and intimidation towards Uber and Taxify and find ways to become more competitive. According to Ndumiso Ndlovu Case Manager at the Competition Tribunal of the Republic of South Africa, “Uber and other online-based mobile transportation platforms have an important role to play in the metered taxi industry. To suppress or completely shut them out would be a grave disadvantage to innovation, competition and growth.”

Read More..
The Minibus taxi, bus coach services and metered taxi industry in South Africa
The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018

Full Report

R 1 900.00(ZAR) estimated $103.00 (USD)*

Industry Landscape

R 1 330.00(ZAR) estimated $ 72.10 (USD)*

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 9 500.00(ZAR) estimated $514.98 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 5
2. DESCRIPTION OF THE INDUSTRY 5
2.1. Industry Value Chain 8
2.2. Geographic Position 9
3. SIZE OF THE INDUSTRY 9
4. STATE OF THE INDUSTRY 22
4.1. Local 22
4.1.1. Corporate Actions 27
4.1.2. Regulations 27
4.1.3. Enterprise Development and Social Economic Development 32
4.2. Continental 35
4.3. International 36
5. INFLUENCING FACTORS 37
5.1. Government Initiatives 37
5.2. Economic Environment 38
5.3. Rising Operating Costs 39
5.4. Tourism 39
5.5. Labour 40
5.6. Road Safety, Security, Violence and Intimidation 44
5.7. Technology, Research & Development (R&D) and Innovation 46
5.8. Environmental Concerns 50
5.9. Cyclicality 51
5.10. Electricity Supply Constraints 52
6. COMPETITION 52
6.1. Barriers to Entry 54
7. SWOT ANALYSIS 55
8. OUTLOOK 57
9. INDUSTRY ASSOCIATIONS 57
10. REFERENCES 58
10.1. Websites 58
COMPANY PROFILES - Urban, Suburban & Inter-urban Bus & Coach Passenger Lines 60
AFRICA'S BEST 350 (PTY) LTD 60
ALGOA BUS COMPANY (PTY) LTD 62
AMAROSA TRADING (PTY) LTD 64
ARROW COACHES CC 66
ATAMELANG BUS TRANSPORT (PTY) LTD 68
AUTOPAX PASSENGER SERVICES SOC LTD 70
BRAKPAN BUS COMPANY SOC LTD 72
BUSCOR (PTY) LTD 74
BUTHOTIS TRADING (PTY) LTD 77
CITY OF TSHWANE METROPOLITAN MUNICIPALITY (THE) 80
COMBINED TRANSPORT SERVICES (PTY) LTD 85
CREAM MAGENTA 326 (PTY) LTD 87
CULLINAN HOLDINGS LTD 89
DUZI BUS SERVICE (PTY) LTD 93
ELWIERDA (STELLENBOSCH) (PTY) LTD 95
EMONDHLO BUS SERVICE (PTY) LTD 97
GAUTENG COACHES (PTY) LTD 99
GREAT NORTH TRANSPORT (SOC) LTD 101
HOSKEN PASSENGER LOGISTICS AND RAIL LTD 104
IKHWEZI BUS SERVICE (PTY) LTD 107
INTERCAPE FERREIRA MAINLINER (PTY) LTD 109
ITUMELE BUS LINES (PTY) LTD 112
JOHANNESBURG METROPOLITAN BUS SERVICES SOC LTD 114
KZN BUS SERVICES (PTY) LTD 116
KZT BUS SERVICES (PTY) LTD 118
KZT COUNTRY CRUISER (PTY) LTD 120
MAYIBUYE TRANSPORT CORPORATION 122
METRO BUS SERVICE (PTY) LTD 124
MIDBANK BUS SERVICE (PTY) LTD 126
NORTHWEST STAR SOC LTD 128
PHOLA COACHES (PTY) LTD 130
PHUMATRA TRANSPORT ENTERPRISE CC 132
PIOTRANS (PTY) LTD 134
PUTCO (PTY) LTD 136
SCOPEFULL 21 (PTY) LTD 139
SOUTH COAST BUS SERVICE (PTY) LTD 141
STABUS TOURS (PTY) LTD 143
TANSNAT COACHLINES (PTY) LTD 145
THEMBALETHU BUS SERVICES (PTY) LTD 147
UNITRANS PASSENGER (PTY) LTD 149
COMPANY PROFILES - The Metered Taxi Industry 153
EAGLE RADIO TAXIS (PTY) LTD 153
EMMACULATE TRANSPORT AND CABS (PTY) LTD 155
EXCITE TAXIS 2 CC 157
GMTC TAXI RIDES COMPANY (PTY) LTD 159
INTERCAB CC 160
MAXI DRIVERS ASSOCIATION 161
MOZZIE CABS (PTY) LTD 163
ROODEPOORT METERED TAXI ASSOCIATION 165
ROSE TRAVEL AND ENTERPRISES LTD 166
SANDTON TAXI CABS (PTY) LTD 168
TAXIFY SOUTH AFRICA (PTY) LTD 170
UBER TECHNOLOGIES INC 171

Report Coverage

The detailed report on the Minibus Taxi and Bus Services Industry discusses current conditions, new developments, challenges faced and factors influencing the success of both sectors. The report profiles 41 companies in the bus and coach sector, including PUTCO (Pty) Ltd which has a fleet of 1,800 buses, and Golden Arrow Bus Services (Pty) Ltd, which is the official Vehicle Operating Company for the City of Cape Town’s MyCiTi BRT service.

Introduction

This report focuses on the minibus taxi and bus and coach services industries in South Africa and excludes other passenger transport sectors such as scholar transport, metered taxis and rail. Available statistics indicate that between 70% and 80 % of South Africa’s population is totally dependent on public transport for its mobility needs. The annual turnover of the sector offering the most popular transport choice, the minibus taxi, is estimated at between R60bn and R90bn and 19,000 buses involved in the commuter transport sector provide 912 million passenger trips per annum while travelling an estimated 1.4 billion kilometres. The Department of Transport’s Public Transport Turnaround Plan promotes the incorporation of SMMEs into the formal public transport system and aims to bring together the currently competing public transport modes to form an integrated sustainable system that will provide the commuter with a seamless travel experience.

Strengths

• Black-owned and empowered taxi industry.
• Minibus taxis are flexible, convenient and affordable.
• Roadworthy and compliant buses and the newly introduced BRTs offer a safe, comfortable and reliable service.
• The proposed contracting system, will, in addition to current operators, involve new operating entities such as SMME operators and the taxi industry.

Weaknesses

• Critical shortage of drivers and skills to handle value-added services such as customer relations, passenger handling and communications.
• Exclusion of the taxi industry from the government’s transport subsidy scheme.
• High accident rate in both bus and taxi sectors, partly as a result of unroadworthy, unlicensed vehicles and fraudulent licences.
• Insufficient bus services in rural areas.
• Restrictive and untenable contract system and underfunding of the bus industry.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• An increase in the number of international visitors and a greater focus on domestic tourism will increase demand for the coach industry.
• Availability of electronic management and real-time data generation systems provides an opportunity to offer more efficient services.
• Growth potential of public transport due to drink-and-drive legislation, e-tolls, traffic congestion, high private vehicle running costs and limited access to parking at destinations.
• SANTACO’s TR3 2020 Strategy and the NTA’s 360 degrees Taxi Industry Turn Around Strategy (TITAS 360) to transform the taxi industry into a formalised, professional, and customer-focused service.
• The move towards more collaborative intermodal public transport systems.
• The Public Transport Turnaround Plan that includes the incorporation of SMMEs into the formal public transport system.

Threats

• For the bus industry the 2,000 transgression AARTO demerit system will result in high turnover of already scarce professional drivers.
• Increasing fuel prices, tyre levies and vehicle prices.
• Proposed contracting framework for public transport services.
• Proposed licence suspensions as a punishment mechanism for AARTO will affect minibus taxi drivers’ income and ability to meet finance repayment obligations.

Outlook

The message from the October 2015 African Union of Public Transport Conference is, “Africa is experiencing the most rapid urbanisation in the world, with surveys indicating that up to 60% of our residents will be living in cities by 2050. African cities will be in constant gridlock within a decade unless there are urgent public transport interventions.” Role players believe that this situation could be mitigated with an increase in reliable public transport, which includes bus and minibus taxi services. Locally the DoT recognises the need to transform, modernise and incorporate the minibus taxi sector and small bus operators into an integrated, reliable, safe, affordable, efficient and sustainable public transport system. Policies being implemented should, according to National Treasury’s Malijeng Ngqaleni, “Ultimately lead to an intermodal transport system aligning all the different modes of public transport in the country.”

Read More..
The Minibus taxi, bus coach services and metered taxi industry in South Africa
The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

Full Report

R 1 900.00(ZAR) estimated $103.00 (USD)*

Industry Landscape

R 1 330.00(ZAR) estimated $ 72.10 (USD)*

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 9 500.00(ZAR) estimated $514.98 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 2
2.2. Geographic Position 3
3. SIZE OF THE INDUSTRY 3
4. STATE OF THE INDUSTRY 12
4.1. Local 12
4.1.1. Corporate Actions 19
4.1.2. Regulations 19
4.1.3. Enterprise Development and Social Economic Development 24
4.2. Continental 27
4.3. International 31
5. INFLUENCING FACTORS 34
5.1. Government Initiatives 34
5.2. Economic Environment 37
5.3. Rising Operating Costs 39
5.4. Labour 40
5.5. Taxi Violence and Intimidation 44
5.6. Road Safety and Vehicle Roadworthiness 46
5.7. Technology, Research and Development (R&D) and Innovation 47
5.8. Environmental Issues 50
5.9. Cyclicality 51
5.10. Electricity Supply Constraints 52
6. COMPETITION 52
6.1. Barriers to Entry 54
7. SWOT ANALYSIS 55
8. OUTLOOK 56
9. INDUSTRY ASSOCIATIONS 57
10. REFERENCES 58
10.1. Publications 58
10.2. Websites 60
APPENDIX 1 62
Annual Performance Plan for the Department of Transport 2015/16 62
APPENDIX 2 65
EASI Conceptual Framework 65
COMPANY PROFILES 67
AFRICA'S BEST 350 (PTY) LTD 67
ALGOA BUS COMPANY (PTY) LTD 69
AMAROSA TRADING (PTY) LTD 71
ARROW COACHES CC 73
ATAMELANG BUS TRANSPORT (PTY) LTD 75
AUTOPAX PASSENGER SERVICES SOC LTD 77
BRAKPAN BUS COMPANY SOC LTD 79
BUSCOR (PTY) LTD 81
BUTHOTIS TRADING (PTY) LTD 84
CITY OF TSHWANE METROPOLITAN MUNICIPALITY (THE) 86
COMBINED TRANSPORT SERVICES (PTY) LTD 89
CREAM MAGENTA 326 (PTY) LTD 91
CULLINAN HOLDINGS LTD 93
DUZI BUS SERVICE (PTY) LTD 97
ELWIERDA (STELLENBOSCH) (PTY) LTD 99
EMONDHLO BUS SERVICE (PTY) LTD 101
GAUTENG COACHES (PTY) LTD 103
GOLDEN ARROW BUS SERVICES (PTY) LTD 105
GREAT NORTH TRANSPORT (SOC) LTD 108
IKHWEZI BUS SERVICE (PTY) LTD 111
INTERCAPE FERREIRA MAINLINER (PTY) LTD 113
ITUMELE BUS LINES (PTY) LTD 116
JOHANNESBURG METROPOLITAN BUS SERVICES SOC LTD 118
KZN BUS SERVICES (PTY) LTD 120
KZT BUS SERVICES (PTY) LTD 122
KZT COUNTRY CRUISER (PTY) LTD 124
MAYIBUYE TRANSPORT CORPORATION 126
METRO BUS SERVICE (PTY) LTD 128
MIDBANK BUS SERVICE (PTY) LTD 130
NORTHWEST STAR SOC LTD 132
PHOLA COACHES (PTY) LTD 134
PHUMATRA TRANSPORT ENTERPRISE CC 136
PIOTRANS (PTY) LTD 138
PUTCO (PTY) LTD 140
SCOPEFULL 21 (PTY) LTD 143
SIBANYE BUS SERVICES (PTY) LTD 145
SOUTH COAST BUS SERVICE (PTY) LTD 147
STABUS TOURS (PTY) LTD 149
TANSNAT COACHLINES (PTY) LTD 151
THEMBALETHU BUS SERVICES (PTY) LTD 153
UNITRANS PASSENGER (PTY) LTD 155

Report Coverage

The Metered Taxi Industry report discusses current conditions, the challenges faced by the metered taxi sector as well as the developments and factors influencing the success of the industry. The report profiles 13 companies including Sandton Taxi Cabs (Pty) Ltd t/a Johannesburg Shuttle Services, which offers chauffeur driven car hire services, mini-hire services and share shuttle services, and OR Tambo Airport Civilized Cab (Pty) Ltd, which was awarded the tender for metered taxi services at South Africa’s busiest international airport.

Introduction

This report focuses on the metered taxi industry in South Africa. As there is no readily available reliable data it is difficult to provide relevant statistics for the industry but a finance company estimates that there are approximately 20,000 metered taxis on the road. Apart from the negative impact of the current economic climate on demand for services, the industry and the regulators have had to cope with the disruptive effect of the smartphone-based e-hailing technology introduced by Uber Technologies that is revolutionising the metered taxi industry. Traditional metered taxi operators see Uber as engaging in unfair competitive practices by operating illegally without permits and charging below-cost rates.

Strengths

• Availability of taxi management software and mobile applications to increase efficiency and accessibility.
• Compliant vehicles offer a safe and reliable service.
• Provides a 24-hour per day, on demand, flexible, door-to-door service.
• The preferred transport option for tourists.
• There are a variety of services on offer in addition to traditional airport and business transfers.

Weaknesses

• Inability of current regulations to cater for e-hailing systems such as Uber.
• Lack of enforcement and proliferation of illegal operators who compromise service quality and passenger safety.
• Lack of implementation of recommendations of the metered taxi implementation strategy.
• Lack of organised association structures.
• Supply and demand misfit resulting in overtrading and inefficient off-peak services.

Opportunities

• Growth potential due to drink-and-drive legislation, e-tolls, traffic congestion, high petrol costs and limited access to parking at destinations.
• Increase in tourism resulting from weak rand.
• Integration with Integrated Public Transport Networks (IRPTNs) will promote growth.

Threats

• Competition from BRTs, Gautrain and minibus taxis as well as implementation of non-metered services such as tuk-tuks, chauffeur services, shuttle services and dial-a-driver.
• Competition from e-hailing services such as Uber.
• Rising costs of new cars, parts, technology and increasing fuel prices, tyre levies and CO2 emissions tax for new cars.

Outlook

According to Uber’s Alon Lits, “Uber has transformed the way people think about their transportation options in South Africa. We think we’re part of a pretty exciting change at the moment, and our technology makes our riders’ lives easier and simpler. The way people think about transportation and ways of moving around their cities is changing, and Uber is a big part of that change.” Eddie Rakabe, researcher at the Financial and Fiscal Commission, a Constitutional Advisory Institution, explains that the Uber experience in South Africa and other parts of the world has demonstrated the ease with which new technology and developments can disrupt traditional sectors of the economy when they are incapable or unwilling to adapt to new challenges. He believes, “Inevitably, Uber’s competitive edge will lead to the demise of traditional metered taxis if they fail to adapt or sign up as Uber drivers.” Sandton Taxi Cabs CEO Max Mlotshwa confirms that Uber is here to stay and the long-term survival of the traditional metered taxi industry is under threat unless it embraces the use of technology and also improves the quality and efficiency of its services. However, he emphasises the need to level the playing field in terms of strict enforcement of relevant legislation and monitoring of uncompetitive behaviour and pricing by global players such as Uber, to ensure fair competition.

Read More..
The Minibus taxi, bus coach services and metered taxi industry in South Africa
The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

Full Report

R 1 900.00(ZAR) estimated $103.00 (USD)*

Industry Landscape

R 1 330.00(ZAR) estimated $ 72.10 (USD)*

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 9 500.00(ZAR) estimated $514.98 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 3
2.2. Geographic Position 3
3. SIZE OF THE INDUSTRY 3
4. STATE OF THE INDUSTRY 6
4.1. Local 6
4.1.1. Regulations 8
4.1.2. Enterprise Development and Social Economic Development 11
4.2. Continental 13
4.3. International 15
5. INFLUENCING FACTORS 18
5.1. The Disruptive Effect of e-Hailing Service Uber 18
5.2. Tourism, Business Travel and Events 21
5.3. Economic Environment 23
5.4. Rising Operating Costs 24
5.5. Labour 25
5.6. Cyclicality 27
5.7. Environmental Concerns 27
5.8. Safety, Security and Crime 28
5.9. Electricity Constraints 29
5.10. Technology, Research and Development (R&D) and Innovation 29
6. COMPETITION 31
6.1. Barriers to Entry 32
7. SWOT ANALYSIS 33
8. OUTLOOK 34
9. INDUSTRY ASSOCIATIONS 34
10. REFERENCES 34
10.1. Publications 34
10.2. Websites 35
COMPANY PROFILES 37
EAGLE RADIO TAXIS (PTY) LTD 37
EMMACULATE TRANSPORT AND CABS (PTY) LTD 39
EXCITE TAXIS 2 CC 40
INTERCAB CC 41
MAXI DRIVERS ASSOCIATION 43
MOZZIE CABS (PTY) LTD 45
OR TAMBO AIRPORT CIVILIZED CAB (PTY) LTD 47
ROODEPOORT METERED TAXI ASSOCIATION 49
ROSE TRAVEL AND ENTERPRISES LTD 50
SA CAB HOLDINGS (PTY) LTD 52
SANDTON TAXI CABS (PTY) LTD 53
UBER TECHNOLOGIES INC 55
ZEBRA CABS (PTY) LTD 57

Introduction

This report focuses on the minibus taxi and bus and coach services industry in South Africa. These two sectors form part of the government’s vision to make public transport the heartbeat of the economy and social development by moving people to give them access to work, education, health and social facilities. In the meantime, of the 80% of South Africa’s population that makes regular use of public transport facilities, 68.8% travel in the country’s 300 000 minibus taxis, 20.1% travel on the approximately 25 000 buses and coaches, with the remaining 9.9% walking or using rail to meet their mobility needs. Based on Stats SA’s National Household Travel Survey (NHTS) 2013, the contribution of the minibus taxi industry to the economy is estimated at R40bn.

Strengths

• Black-owned and empowered taxi industry.
• Minibus taxis are flexible, convenient and affordable.
• Roadworthy and compliant buses and the newly introduced BRTs offer a safe, comfortable and reliable service.
• The proposed contracting system, will, in addition to current operators, involve new operating entities such as SMME operators and the taxi industry.

Weaknesses

• Critical shortage of drivers and skills to handle value added services such as customer relations, passenger handling and communications.
• Exclusion of the taxi industry from the government’s transport subsidy scheme.
• High accident rate in both bus and taxi sectors, partly as a result of unroadworthy, unlicensed vehicles and fraudulent licences.
• Insufficient bus services in rural areas.
• Restrictive and untenable contract system and underfunding of the bus industry.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• An increase in the number of international visitors and a greater focus on domestic tourism will increase demand for the coach industry.
• Availability of electronic management systems provides an opportunity to offer more efficient services.
• Growth potential of public transport due to drink-anddrive legislation, e-tolls, traffic congestion, high private vehicle running costs and limited access to parking at destinations.
• The move towards more collaborative intermodal public transport systems.
• TR3 2020 Strategy to transform the taxi industry into a professional customer-focused service.

Threats

• For the bus industry the 2,000 transgression AARTO demerit system will result in high turnover of already scarce professional drivers.
• Increasing fuel prices, tyre levies and vehicle prices.
• Proposed contracting framework for public transport services.

Outlook

As long as current economic growth remains low and household expenses increase, the demand for more affordable public transport is expected to increase. According to the Department of Transport, the public transport sector “is geared for a fundamental restructuring with formerly competitive transport modes of rail, bus and minibus taxi working together to form safe and reliable integrated public transport networks.” However, Professor Jackie Walters of the University of Johannesburg’s Transport and Supply Chain Management Department and Strategic Adviser to SABOA is concerned about the lack of policy progress and implementation, underfunding of the traditional commuter bus industry and the proposed “untenable and restrictive” negotiated public transport contract system. He believes that “the current situation is not financially sustainable and will have a major impact on the continued rendering of services. If it is allowed to continue unchanged, it will compromise service quality, condition of fleets, training of drivers and other staff as well as adhering to legal requirements to operate. But most of all, it will affect a large percentage of the population who are dependent on affordable, safe and reliable public transport for their mobility needs.” The proposed contracting system, will on the other hand, benefit the minibus taxi industry as, in addition to current operators, it will involve new operating entities such as SMME operators and the taxi industry.

The Minibus taxi, bus coach services and metered taxi industry in South Africa
The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Full Report

R 1 900.00(ZAR) estimated $103.00 (USD)*

Industry Landscape

R 1 330.00(ZAR) estimated $ 72.10 (USD)*

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 9 500.00(ZAR) estimated $514.98 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $103.00 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Supply Chain 1
2.2. Geographic Position 3
3. SIZE OF THE INDUSTRY 4
3.1. Minibus Taxi Sector 4
3.2. Bus and Coach Sector 4
4. STATE OF THE INDUSTRY 10
4.1. Local 10
4.1.1. Corporate Actions 12
4.1.2. Regulations 12
4.1.3. Enterprise Development and Social Economic Development 14
4.2. Continental 16
4.3. International 17
5. INFLUENCING FACTORS 18
5.1. Economic Environment 18
5.2. Rising Operating Costs 19
5.3. Information Technology 20
5.4. Labour Resources 20
5.4.1. Unions and Work Stoppages 20
5.4.2. Skills Development and Training 21
5.4.3. Job Creation and SMME Development 22
5.5. Cyclicality 23
5.6. Environmental Concerns 23
5.7. Transport Infrastructure and Road Conditions 24
5.8. Road Safety and Vehicle Roadworthiness 24
6. COMPETITION 25
6.1. Barriers to Entry 26
6.2. Research and Development (R&D) and Innovation 26
7. SWOT ANALYSIS 27
8. OUTLOOK 28
9. INDUSTRY ASSOCIATIONS 28
10. REFERENCES 29
10.1. Publications 29
10.2. Websites 30
ORGANOGRAM 32
COMPANY PROFILES 35
AFRICA'S BEST 350 LTD 35
ALGOA BUS COMPANY (PTY) LTD 37
AMAROSA TRADING (PTY) LTD 39
ARROW COACHES CC 40
ATAMELANG BUS TRANSPORT (PTY) LTD 41
AUTOPAX PASSENGER SERVICES (SOC) LTD 43
BRAKPAN BUS COMPANY SOC LTD 45
BUSCOR (PTY) LTD 46
BUTHOTIS TRADING (PTY) LTD 48
CITY OF TSHWANE METROPOLITAN MUNICIPALITY 50
COMBINED TRANSPORT SERVICES (PTY) LTD 52
CREAM MAGENTA 326 (PTY) LTD 53
DUZI BUS SERVICE (PTY) LTD 54
ELWIERDA (STELLENBOSCH) (PTY) LTD 55
EMONDHLO BUS SERVICE (PTY) LTD 56
GAUTENG COACHES (PTY) LTD 57
GOLDEN ARROW BUS SERVICES (PTY) LTD 58
GREAT NORTH TRANSPORT (PTY) LTD 60
IKHWEZI BUS SERVICE (PTY) LTD 62
IMPERIAL GROUP LTD 63
INTERCAPE FERREIRA MAINLINER (PTY) LTD 67
ITUMELE BUS LINES (PTY) LTD 69
JOHANNESBURG METROPOLITAN BUS SERVICES (PTY) LTD 70
KZN BUS SERVICES (PTY) LTD 72
KZT BUS SERVICES (PTY) LTD 73
KZT COUNTRY CRUISER (PTY) LTD 74
MAYIBUYE TRANSPORT CORPORATION 75
METRO BUS SERVICE (PTY) LTD 77
MIDBANK BUS SERVICE (PTY) LTD 78
NORTHWEST STAR (SOC) LTD 79
PHOLA COACHES (PTY) LTD 81
PHUMATRA TRANSPORT ENTERPRISE CC 83
PIOTRANS (PTY) LTD 84
PUTCO (PTY) LTD 86
SA ROADLINK PASSENGER SERVICES (PTY) LTD 88
SCOPEFULL 21 (PTY) LTD 90
SIBANYE BUS SERVICES (PTY) LTD 91
SOUTH COAST BUS SERVICE (PTY) LTD 92
STABUS TOURS CC 93
TANSNAT COACHLINES (PTY) LTD 94
THEMBALETHU BUS SERVICES (PTY) LTD 95
UNITRANS PASSENGER (PTY) LTD 96

Introduction

This report focuses on the metered taxi industry in South Africa. At present the metered taxi industry provides an estimated 10% of the total taxi transport market and operates as a stand-alone commercial operation providing a variety of services including airport, business and entertainment transfers. According to the Public Transport Strategy (PTS) and Action Plan, “The relative absence of metered taxis, particularly cruising taxis, in South African cities represents a major gap in the public transport system." The Department of Transport’s PTS sees the metered taxi industry as a feeder and distribution service to Integrated Rapid Passenger Transport Networks (IRPTNs) that include minibuses, buses, rail and bus rapid transit (BRT) systems. Successful participation of the metered taxi in IRPTNs is, however, dependent on the development of more professional commercial metered taxi services.

Strengths

• Availability of taxi management software and mobile applications to increase efficiency and accessibility.
• Compliant vehicles offer a safe and reliable service.
• Provides a 24 hour per day, on demand, door-to-door service.
• The preferred transport option for tourists.
• Variety of services on offer in addition to traditional airport and business transfers.

Weaknesses

• Inadequate operating licensing system.
• Insufficient ranking facilities.
• Lack of cruising taxis limits use and availability.
• Lack of enforcement and proliferation of illegal operato.
• Lack of formal metered taxi strategy and implementation plan.
• Supply and demand misfit resulting in overtrading and inefficient off-peak services.

Opportunities

• Growth potential due to drink-and-drive legislation, e-tolls, traffic congestion, high petrol costs and limited access to parking at destinations.
• Increase in tourism resulting from weak rand.
• Integration with Integrated Public Transport Networks (IRPTNs) will promote growth.

Threats

• Competition from BRTs, Gautrain and minibus taxis as well as implementation of non-metered services such as tuktuks, chauffeur services, shuttle services, dial-a-driver.
• Increasing fuel prices, tyre levies and CO2 emissions tax for new cars.
• Rising costs of new cars, parts, technology.

Outlook

Other elements of the public transport system such as BRTs and the Gautrain are currently seen as strong competition for the metered taxi industry. However, once the role of the metered taxi industry in the Integrated Public Transport Networks is clearly defined, there is a strong opportunity for growth, especially due to its crucial role of providing off-peak and late-night services, thereby ensuring a seamless 24-hour a day public transport service. According to the authors of a study into the role of metered taxis in Durban, for this to happen, “There is an urgent need for effective regulation and formalisation process to be implemented to eliminate illegal operations and poor service quality to safeguard passenger safety, security and passenger needs.”

The Minibus taxi, bus coach services and metered taxi industry in South Africa
The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Full Report

R 1 900.00(ZAR) estimated $103.00 (USD)*

Industry Landscape

R 1 330.00(ZAR) estimated $ 72.10 (USD)*

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 9 500.00(ZAR) estimated $514.98 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $103.00 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $103.00 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $103.00 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $103.00 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $103.00 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $103.00 (USD)*

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Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Supply Chain 2
3. SIZE OF THE INDUSTRY 2
4. STATE OF THE INDUSTRY 4
4.1. Local 4
4.1.1. Regulations 6
4.1.2. Black Economic Empowerment 7
4.2. Continental 8
4.3. International 8
5. INFLUENCING FACTORS 10
5.1. Increased Acceptance and Utilisation 10
5.2. Economic Environment 11
5.3. Rising Operating Costs 11
5.4. Technology & Information Technology 12
5.5. Labour Resources 12
5.6. Cyclicality 13
5.7. Environmental Concerns 13
5.8. Safety and Security 14
6. COMPETITION 14
6.1. Barriers to Entry 15
6.2. Research and Development (R&D) and Innovation 15
7. SWOT ANALYSIS 16
8. OUTLOOK 16
9. INDUSTRY ASSOCIATIONS 16
10. REFERENCES 16
10.1. Publications 16
10.2. Websites 17
ORGANOGRAM 18
COMPANY PROFILE 19
CABS FOR WOMEN (PTY) LTD 19
CABXPRESS CC 20
EAGLE RADIO TAXIS (PTY) LTD 21
EMMACULATE TRANSPORT & CABS (PTY) LTD 22
EXCITE TAXIS 2 CC 23
HURTER'S CITY TAXIS CC 24
INTERCAB CC 25
MAXI DRIVERS ASSOCIATION 26
MOZZIE CABS (PTY) LTD 27
OR TAMBO INTERNATIONAL AIRPORT TAXI ASSOCIATION 28
ROODEPOORT METERED TAXI ASSOCIATION 30
ROSE TRAVEL & ENTERPRISES LTD 31
SA CAB HOLDINGS (PTY) LTD 32
SANDTON TAXI CABS (PTY) LTD 33
ZEBRA CABS (PTY) LTD 34