This report on the Contract Cleaning Industry includes information on the state and size of the industry, the major players and the factors that influence the sector. There are profiles of 27 companies including major players such as Bidvest Services, which owns Bidvest Prestige, Supercare Services and Supercare Hygiene, which are owned by the Empact Group, and Servest. Other companies profiled include SweepSouth, in which Naspers Foundry invested R30m, and Tsebo Solutions, which is in 23 African countries servicing industries from mining and industrial to corporate, healthcare and leisure.
The Contract Cleaning Industry
The contract cleaning industry plays an important role in job creation in South Africa and it is estimated that the sector contributed about 0.8% to GDP in Q3 2019. Due to the informal nature of cleaning businesses, the majority of workers in the sector are employed under fixed-term commercial contracts. Based on National Contract Cleaners Association membership, the sector is growing strongly as entry into the industry is easy and startups are flooding the market. The industry is susceptible to economic downturns as customers try to cut costs and negotiate lower rates.
Threats and Growth Drivers
The biggest threat to the industry is insourcing. Some companies decide to insource to save money, but soon realise that equipment is expensive and they have to deal with human resource issues and source cleaning materials themselves. The construction industry recession puts a further constraint on future growth. However, the drive to provide clean and safe work environments, and the move towards green cleaning are growth drivers. There are opportunities for entrepreneurs to enter the industry by employing a few people, usually on a temporary basis, acquiring some second-hand cleaning equipment and offering cleaning services to home owners or businesses where the major players are not present.