Bus Taxi Industry South Africa

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022

Michael Felton | South Africa | 30 September 2022

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021

Yasmin Mahomedy | South Africa | 24 March 2021

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020

Yasmin Mahomedy | South Africa | 21 January 2020

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018

Yasmin Mahomedy | South Africa | 18 May 2018

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

Liz Kneale | South Africa | 09 December 2016

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

Liz Kneale | South Africa | 20 April 2016

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Liz Kneale | South Africa | 29 July 2014

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Liz Kneale | South Africa | 12 May 2014

Report Coverage

This report focuses on the minibus taxi, bus and coach and metered taxi services industry. It includes information on the size and state of the sector, regulations and developments, including the effects of disruption by e-hailing companies and security issues in the bus sector. There are profiles of 57 companies including bus companies such as Arrow, Greyhound and Intercape, traditional taxi operators such as Rose and Eagle and e-hailing services Bolt and Uber.

Introduction

• Most South Africans are totally dependent on public transport (bus, taxi and rail) for transportation, spending on average 20% of their disposable income on public transport compared to a 10% average in developing countries.
• Public transport is inefficient and there is a lack of adequate infrastructure, which contributes to inequality.
• The passenger land transportation sector is a critical engine to drive socio-economic development and growth.
• COVID-19 had a significant negative effect on the industry as people changed the way they live and work, and the probability of the industry returning to pre-pandemic levels in terms of passenger trips and revenue is unlikely.
• Buses and trains benefit from government subsidies, but minibus taxis are unsubsidised and have low profit margins.
• The taxi industry, including street-hailing and e-hailing services, was severely affected by the pandemic and continues to struggle to recover to sustainable levels.

Outlook

• Passenger transport continues to suffer from inefficiencies and is not adequately focused on the customer, due to a rapidly deteriorating railway system, an unregulated minibus taxi industry and multiple bus networks with varying reliability rates.
• The levels of reliability, predictability, comfort and safety are still poor in certain areas and accessibility to services and universal access remain a challenge.
• National Development Plan 2030 goals for passenger transport to be user-friendly, less environmentally damaging, more affordable and integrated, are hampered by the fragmented nature of passenger transport.
• The passenger transport system is not sustainable under current operating and management practices, and low profitability levels affect the capacity of private operators to adequately maintain and recapitalise their fleets.
• However, revenue in the industry is expected to grow at an annual growth rate of 6.28% to 2026.
• The minibus taxi industry is growing based on urbanisation and a rising population combined with further decline in passenger rail transport and local bus services, but rising input costs are impacting the profitability of operators.
• The long-distance bus and coach services sector is also showing signs of recovery.
• The metered taxi industry continues to face strong competition from e-hailing companies.

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022

Full Report

R 6 500.00(ZAR) estimated $346.58 (USD)*

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Industry Landscape

R 4 550.00(ZAR) estimated $ 242.60 (USD)*

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Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $101.31 (USD)*

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		PAGE
1.	INTRODUCTION	1
2.	DESCRIPTION OF THE INDUSTRY	1
2.1.	Industry Value Chain	9
2.2.	Geographic Position	11
2.3.	Size of the Industry	12
2.4.	Key Success Factors and Pain Points	19
3.	LOCAL	19
3.1.	State of the Industry	19
3.2.	Key Trends	29
3.3.	Notable Players	30
3.4.	Corporate Actions	31
3.5.	Regulations	32
3.6.	Enterprise Development and Social Economic Development	38
4.	AFRICA	42
5.	INTERNATIONAL	46
6.	INFLUENCING FACTORS	50
6.1.	COVID-19	50
6.2.	Russia-Ukraine War	50
6.3.	July 2021 Civil Unrest in KwaZulu-Natal and Gauteng	50
6.4.	April 2022 Flooding in KwaZulu-Natal	51
6.5.	Economic Environment	51
6.6.	Fuel prices	51
6.7.	Tourism	53
6.8.	Cyclicality	53
6.9.	Labour	54
6.10.	Environmental Issues	69
6.11.	Infrastructure	70
6.12.	Electricity supply restrictions and load-shedding	71
6.13.	Safety and security	72
6.14.	Automotive industry	75
6.15.	Technology, Research and Development (R&D) and Innovation	77
6.16.	Government Support and Initiatives	79
6.17.	Input Costs	82
7.	COMPETITIVE ENVIRONMENT	83
7.1.	Competition	83
7.2.	Ownership Structure of the Industry	87
7.3.	Barriers to Entry	87
8.	SWOT ANALYSIS	89
9.	OUTLOOK	90
10.	INDUSTRY ASSOCIATIONS	91
11.	REFERENCES	92
11.1.	Publications	92
11.2.	Websites	95
	APPENDIX 1 - SUMMARY OF NOTABLE PLAYERS	97
	Urban, Suburban & Inter-urban Bus & Coach Passenger Lines	97
	The Metered Taxi Industry	106
	COMPANY PROFILES	109
	Africa\'s Best 350 (Pty) Ltd	109
	Algoa Bus Company (Pty) Ltd	111
	Amarosa Trading (Pty) Ltd	113
	Andy\'s Metered Cabs (Pty) Ltd	115
	Arrow Coaches CC	116
	Atamelang Bus Transport (Pty) Ltd	117
	Autopax Passenger Services SOC Ltd	119
	Bolt Services ZA (Pty) Ltd	122
	Buscor (Pty) Ltd	124
	ChaufHer South Africa (Pty) Ltd	127
	City of Cape Town Metropolitan Municipality	129
	City of Ekurhuleni Metropolitan Municipality	133
	City of Tshwane Metropolitan Municipality (The)	137
	Combined Transport Services (Pty) Ltd	142
	Cream Magenta 326 (Pty) Ltd	144
	Cullinan Holdings Ltd	146
	Duzi Bus Service (Pty) Ltd	150
	Eagle Radio Taxis (Pty) Ltd	152
	Eldo Coaches (Pty) Ltd	154
	Elwierda (Stellenbosch) (Pty) Ltd	156
	Emmaculate Transport and Cabs (Pty) Ltd	158
	Emondhlo Bus Service (Pty) Ltd	159
	Excite Backpackers (Pty) Ltd	160
	Frontier Transport Holdings Ltd	162
	Gauteng Coaches (Pty) Ltd	165
	George Local Municipality	167
	Great North Transport (SOC) Ltd	170
	Greyhound Coach Lines (Pty) Ltd	173
	Ikhwezi Bus Service (Pty) Ltd	174
	Imperial Logistics Motion (Pty) Ltd	176
	Intercape Ferreira Mainliner (Pty) Ltd	178
	Itumele Bus Lines (Pty) Ltd	181
	Johannesburg Metropolitan Bus Services SOC Ltd	183
	KZN Bus Services (Pty) Ltd	186
	KZT Bus Services (Pty) Ltd	188
	KZT Country Cruiser (Pty) Ltd	190
	Maxi Drivers Association NPC	192
	Mayibuye Transport Corporation	194
	Metro Bus Service (Pty) Ltd	196
	Northwest Star SOC Ltd	198
	Orange Cabs (Pty) Ltd	200
	Phumatra Transport Enterprise (Pty) Ltd	201
	Piotrans (Pty) Ltd	203
	Polokwane Local Municipality	205
	PUTCO (Pty) Ltd	209
	Roodepoort Metered Taxi Association NPC	212
	Rose Travel and Enterprises Ltd	213
	Rustenburg Local Municipality	215
	Sandton Taxi Cabs (Pty) Ltd	218
	Scopefull 21 (Pty) Ltd	220
	South Coast Bus Service (Pty) Ltd	222
	Stabus Tours (Pty) Ltd	224
	Tansnat Coachlines (Pty) Ltd	225
	Taxi Live (Pty) Ltd	227
	Uber Technologies Inc	228
	Unitrans Passenger (Pty) Ltd	231
	View Africa Tours and Transfers (Pty) Ltd	235

Report Coverage

This report focuses on South Africa’s minibus taxi, metered taxi, and bus and coach services industry, which plays a vital role in the economic and social development of the country. It includes information on the state of the sector, recent developments and corporate actions. There is information on regulations and other government initiatives including the taxi recapitalisation programme. This report includes profiles of 50 companies including bus companies such as Putco and Intercape, taxi companies such as Rose and Sandton Taxi Cabs and international company Uber.

Introduction

This report focuses on South Africa’s minibus taxi, metered taxi, and bus and coach services industry, which plays a vital role in the economic and social development of the country. The coronavirus pandemic caused public life in many countries to grind to a halt and many businesses were forced to close or shift to employees working from home. While buses and trains complied with lockdown regulations which allowed them to operate with restricted capacity, the minibus taxi sector, which transports about 69% of South Africa’s commuters, pressured government to allow them to operate at 100% capacity. Buses and trains benefit from government subsidies, but minibus taxis are unsubsidised and have low profit margins. E-hailing companies such as Uber and Bolt have been hard hit by the lockdown and have been offering discounts to attract more passengers. This has caused tension between drivers and the companies, as the drivers say this affects their income.

Strengths

• Metered taxis and e-hailing services provide a 24-hour, on demand, flexible, door-to-door service.
• Minibus taxis are flexible, convenient, and affordable.
• The minibus taxi industry is black-owned and empowered.
• The sector is supported by taxi management software and apps to increase efficiency and accessibility.

Weaknesses

• Exclusion of the minibus taxi industry from the government’s transport subsidy scheme.
• Lack of enforcement and proliferation of illegal taxi operators who compromise service quality and passenger safety.
• Restrictive and untenable contract system and underfunding of the bus industry.
• The Bus Rapid Transit system is costly and inefficient.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• Growth potential of public transport due to e-tolls, traffic congestion, and high private vehicle running costs.
• Increasing selection of apps.
• The move towards more collaborative intermodal public transport systems.
• Turnaround strategies to transform the taxi industry into a formalised, professional, and customer-focused service.

Threats

• For bus services, competition from the bus rapid transit system, Gautrain, and minibus taxis as well as implementation of non-metered services such as tuk-tuks, chauffeur services, shuttle services and dial-a-driver.
• Metered taxis face increasing competition from e-hailing services such as Uber and Bolt.
• Proposed licence suspensions as a punishment mechanism for the Administrative Adjudication of Road Traffic Offences Act will affect minibus taxi drivers’ income and ability to meet finance repayment obligations.
• Rising costs of new cars, parts, technology and increasing fuel prices, tyre levies and CO2 emissions tax for new cars.

Outlook

Prior to the pandemic, South Africa’s public transport system was already struggling with an ageing railway system, an unregulated minibus taxi industry and multiple bus networks with varying reliability rates. With no end of the pandemic in sight, and South Africa still under lockdown, all transport sectors remain under pressure to increase their revenue after being hard hit during 2020. Luzuko Nomjana, investment analyst at Futuregrowth Asset Management, said that with passenger demand significantly reduced due to the coronavirus crisis and resultant job losses, the potential for conflict by taxi operators is magnified. Nomjana said the situation provided “a unique opportunity to establish a coherent long-term plan – not only for the recovery of the taxi industry post-Covid-19, but for the integration of the minibus taxi industry into the South African public transport system in its deserved place”.

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021

Full Report

R 1 900.00(ZAR) estimated $101.31 (USD)*

Buy Now +

Industry Landscape

R 1 330.00(ZAR) estimated $ 70.92 (USD)*

Buy Now +

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 6 500.00(ZAR) estimated $346.58 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

[ Close ]

		PAGE
1.	INTRODUCTION	1
2.	DESCRIPTION OF THE INDUSTRY	1
2.1.	Industry Value Chain	6
2.2.	Geographic Position	7
3.	SIZE OF THE INDUSTRY	8
4.	STATE OF THE INDUSTRY	10
4.1.	Local	10
4.1.1.	Corporate Actions	17
4.1.2.	Regulations	17
4.1.3.	Enterprise Development and Social Economic Development	21
4.2.	Continental	24
4.3.	International	27
5.	INFLUENCING FACTORS	28
5.1.	Coronavirus	28
5.2.	Economic Environment	30
5.3.	Government Initiatives	31
5.4.	Rising Input Costs	32
5.5.	Tourism	32
5.6.	Road Safety, Security, Violence, and Intimidation	32
5.7.	Technology, Research and Development (R&D) and Innovation	34
5.8.	Cyclicality	36
5.9.	Environmental Concerns	37
5.10.	Electricity Supply Constraints	38
5.11.	Labour	38
6.	COMPETITION	40
6.1.	Barriers to Entry	44
7.	SWOT ANALYSIS	45
8.	OUTLOOK	46
9.	INDUSTRY ASSOCIATIONS	46
10.	REFERENCES	47
10.1.	Publications	47
10.2.	Websites	47
	APPENDIX 1 - Summary of Notable players	49
	Urban, Suburban & Inter-urban Bus & Coach Passenger Lines	49
	The Metered Taxi Industry	56
	COMPANY PROFILES - URBAN, SUBURBAN & INTER-URBAN BUS & COACH PASSENGER LINES	59
	AFRICA\'S BEST 350 (PTY) LTD	59
	ALGOA BUS COMPANY (PTY) LTD	61
	AMAROSA TRADING (PTY) LTD	63
	ARROW COACHES CC	64
	ATAMELANG BUS TRANSPORT (PTY) LTD	65
	AUTOPAX PASSENGER SERVICES SOC LTD	67
	BRAKPAN BUS COMPANY SOC LTD	70
	BUSCOR (PTY) LTD	72
	CITY OF TSHWANE METROPOLITAN MUNICIPALITY (THE)	75
	COMBINED TRANSPORT SERVICES (PTY) LTD	80
	CREAM MAGENTA 326 (PTY) LTD	82
	CULLINAN HOLDINGS LTD	84
	DUZI BUS SERVICE (PTY) LTD	88
	ELWIERDA (STELLENBOSCH) (PTY) LTD	90
	EMONDHLO BUS SERVICE (PTY) LTD	92
	GAUTENG COACHES (PTY) LTD	93
	GREAT NORTH TRANSPORT (SOC) LTD	95
	HOSKEN PASSENGER LOGISTICS AND RAIL LTD	98
	IKHWEZI BUS SERVICE (PTY) LTD	101
	IMPERIAL LOGISTICS MOTION (PTY) LTD	103
	INTERCAPE FERREIRA MAINLINER (PTY) LTD	105
	ITUMELE BUS LINES (PTY) LTD	108
	JOHANNESBURG METROPOLITAN BUS SERVICES SOC LTD	110
	KZN BUS SERVICES (PTY) LTD	113
	KZT BUS SERVICES (PTY) LTD	115
	KZT COUNTRY CRUISER (PTY) LTD	117
	MAYIBUYE TRANSPORT CORPORATION	119
	METRO BUS SERVICE (PTY) LTD	121
	NORTHWEST STAR SOC LTD	123
	PHOLA COACHES (PTY) LTD	125
	PHUMATRA TRANSPORT ENTERPRISE (PTY) LTD	127
	PIOTRANS (PTY) LTD	129
	PUTCO (PTY) LTD	131
	SCOPEFULL 21 (PTY) LTD	134
	SOUTH COAST BUS SERVICE (PTY) LTD	136
	STABUS TOURS (PTY) LTD	138
	TANSNAT COACHLINES (PTY) LTD	139
	UNITRANS PASSENGER (PTY) LTD	141
	COMPANY PROFILES - THE METERED TAXI INDUSTRY	145
	BOLT SERVICES ZA (PTY) LTD	145
	CHAUFHER SOUTH AFRICA (PTY) LTD	147
	EAGLE RADIO TAXIS (PTY) LTD	148
	EMMACULATE TRANSPORT AND CABS (PTY) LTD	150
	EXCITE BACKPACKERS (PTY) LTD	152
	GMTC TAXI RIDES COMPANY (PTY) LTD	154
	MAXI DRIVERS ASSOCIATION NPC	155
	ROODEPOORT METERED TAXI ASSOCIATION NPC	157
	ROSE TRAVEL AND ENTERPRISES LTD	158
	SANDTON TAXI CABS (PTY) LTD	160
	TAXI LIVE (PTY) LTD	162
	UBER TECHNOLOGIES INC	164

Report Coverage

\r\nThis report includes comprehensive information on the public and private metered taxi, minibus taxi and bus and coach services industry including the state of these services, pending regulation and the effect of e-hailing services on the sector. There are profiles of 53 companies including bus services such as Putco, Duzi and Algoa, e-hailing services such as Uber, Bolt and new player Chaufher and large players such as Unitrans.

Introduction

This report focuses on South Africa’s metered taxi, minibus taxi and bus and coach services industry, a sector that is essential for the growth of the South African economy. Minibus taxis remain the most popular choice of transport for about 69% of South Africa’s commuters, generating an estimated R50bn in fares annually. The country’s buses and the bus rapid transit (BRT) system as well as the traditional metered taxi industry, continue to experience declining passenger numbers, while the e-hailing sector continues to grow, with some metered taxi associations joining together to launch their own e-hailing services. Usage of minibus taxis has also continued to grow.

Strengths

• Metered taxis and e-hailing services provide a 24-hour per day, on demand, flexible, door-to-door service.
• Minibus taxis are flexible, convenient and affordable.
• Roadworthy and compliant buses and the newly introduced bus rapid transit (BRT) system offer a safe, comfortable and reliable service.
• The minibus taxi industry is black-owned and empowered.
• The sector is supported by taxi management software and mobile applications to increase efficiency and accessibility.

Weaknesses

• Exclusion of the minibus taxi industry from the government’s transport subsidy scheme.
• High accident rate in bus and taxi sectors, partly as a result of unroadworthy, unlicensed vehicles and fraudulent licences.
• Lack of enforcement and proliferation of illegal operators who compromise service quality and passenger safety.
• Restrictive and untenable contract system and underfunding of the bus industry.
• The BRT system is costly and inefficient.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• Growth potential of public transport due to e-tolls, traffic congestion, and high private vehicle running costs.
• Increasing selection of technological apps.
• The move towards more collaborative intermodal public transport systems.
• The Public Transport Turnaround Plan that includes the incorporation of SMEs into the formal public transport system.
• Turnaround strategies to transform the taxi industry into a formalised, professional, and customer-focused service.

Threats

• For bus services, competition from the bus rapid transit system, Gautrain and minibus taxis as well as implementation of non-metered services such as tuk-tuks, chauffeur services, shuttle services and dial-a-driver.
• For the bus industry the 2,000 transgression AARTO demerit system will result in high turnover of already scarce professional drivers.
• Metered taxis face increasing competition from e-hailing services such as Uber.
• Proposed licence suspensions as a punishment mechanism for AARTO will affect minibus taxi drivers’ income and ability to meet finance repayment obligations.
• Rising costs of new cars, parts, technology and increasing fuel prices, tyre levies and CO2 emissions tax for new cars.

Outlook

Government subsidises public transport, with the exception of minibus taxis, which despite fare increases due to higher fuel prices, continue to experience growing demand. With the taxi industry transporting the majority of commuters daily, it forms an integral part of any future plans for an integrated road transport network, especially since the bus rapid transit has been seen as a failure. As fuel, electricity and other living costs continue to increase, more middle-income commuters are expected to consider using the services of e-hailing providers instead of their own vehicles.

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020

Full Report

R 1 900.00(ZAR) estimated $101.31 (USD)*

Buy Now +

Industry Landscape

R 1 330.00(ZAR) estimated $ 70.92 (USD)*

Buy Now +

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 6 500.00(ZAR) estimated $346.58 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

[ Close ]

		PAGE
1.	INTRODUCTION	1
2.	DESCRIPTION OF THE INDUSTRY	1
2.1.	Industry Value Chain	3
2.2.	Geographic Position	4
3.	SIZE OF THE INDUSTRY	5
4.	STATE OF THE INDUSTRY	6
4.1.	Local	6
4.1.1.	Corporate Actions	13
4.1.2.	Regulations	14
4.1.3.	Enterprise Development and Social Economic Development	17
4.2.	Continental	20
4.3.	International	21
5.	INFLUENCING FACTORS	22
5.1.	Government Initiatives	22
5.2.	Economic Environment	23
5.3.	Rising Operating Costs	23
5.4.	Tourism	24
5.5.	Road Safety, Security, Violence and Intimidation	24
5.6.	Labour	26
5.7.	Technology, R&D and Innovation	29
5.8.	Cyclicality	31
5.9.	Environmental Concerns	31
5.10.	Electricity Supply Constraints	32
6.	COMPETITION	33
6.1.	Barriers to Entry	36
7.	SWOT ANALYSIS	37
8.	OUTLOOK	38
9.	INDUSTRY ASSOCIATIONS	38
	REFERENCES	39
9.1.	Publications	39
9.2.	Websites	39
	APPENDIX 1	41
	Summary of Notable Players	41
	COMPANY PROFILES	48
	AFRICA\'S BEST 350 (PTY) LTD	48
	ALGOA BUS COMPANY (PTY) LTD	50
	AMAROSA TRADING (PTY) LTD	52
	ARROW COACHES CC	54
	ATAMELANG BUS TRANSPORT (PTY) LTD	56
	AUTOPAX PASSENGER SERVICES SOC LTD	58
	BIZA RIDE (PTY) LTD	60
	BOLT SERVICES ZA (PTY) LTD	61
	BRAKPAN BUS COMPANY SOC LTD	63
	BUSCOR (PTY) LTD	65
	CHAUFHER SOUTH AFRICA (PTY) LTD	68
	CITY OF TSHWANE METROPOLITAN MUNICIPALITY (THE)	69
	COMBINED TRANSPORT SERVICES (PTY) LTD	74
	CREAM MAGENTA 326 (PTY) LTD	76
	CULLINAN HOLDINGS LTD	78
	DUZI BUS SERVICE (PTY) LTD	82
	EAGLE RADIO TAXIS (PTY) LTD	84
	ELWIERDA (STELLENBOSCH) (PTY) LTD	86
	EMMACULATE TRANSPORT AND CABS (PTY) LTD	88
	EMONDHLO BUS SERVICE (PTY) LTD	89
	EXCITE BACKPACKERS CC	91
	GAUTENG COACHES (PTY) LTD	93
	GMTC TAXI RIDES COMPANY (PTY) LTD	95
	GREAT NORTH TRANSPORT (SOC) LTD	96
	HOSKEN PASSENGER LOGISTICS AND RAIL LTD	99
	IKHWEZI BUS SERVICE (PTY) LTD	102
	IMPERIAL LOGISTICS MOTION (PTY) LTD	104
	INTERCAPE FERREIRA MAINLINER (PTY) LTD	106
	ITUMELE BUS LINES (PTY) LTD	109
	JOHANNESBURG METROPOLITAN BUS SERVICES SOC LTD	111
	KZN BUS SERVICES (PTY) LTD	114
	KZT BUS SERVICES (PTY) LTD	116
	KZT COUNTRY CRUISER (PTY) LTD	118
	MAXI DRIVERS ASSOCIATION	120
	MAYIBUYE TRANSPORT CORPORATION	122
	METRO BUS SERVICE (PTY) LTD	125
	MIDBANK BUS SERVICE (PTY) LTD	127
	NORTHWEST STAR SOC LTD	129
	PHOLA COACHES (PTY) LTD	131
	PHUMATRA TRANSPORT ENTERPRISE CC	133
	PIOTRANS (PTY) LTD	135
	PUTCO (PTY) LTD	137
	ROODEPOORT METERED TAXI ASSOCIATION	140
	ROSE TRAVEL AND ENTERPRISES LTD	141
	SANDTON TAXI CABS (PTY) LTD	142
	SCOPEFULL 21 (PTY) LTD	144
	SOUTH COAST BUS SERVICE (PTY) LTD	146
	STABUS TOURS (PTY) LTD	148
	TANSNAT COACHLINES (PTY) LTD	150
	TAXI LIVE (PTY) LTD	152
	THEMBALETHU BUS SERVICES (PTY) LTD	154
	UBER TECHNOLOGIES INC	156
	UNITRANS PASSENGER (PTY) LTD	159

Report coverage

The detailed report on South Africa’s metered taxi, minibus taxi and bus and coach services industry discusses current conditions, new developments, challenges faced and factors influencing the success of the sector. The report profiles 44 players in the bus and coach sector, including national companies Translux / City-to-City and Intercity Xpress, which also operates a Zimbabwe route. Profiles for 12 players in the metered taxi and e-hailing taxi sector are also provided and include Zebra Cabs which was acquired by taxi finance company, SA Taxi in 2015 with a view to expanding the business and competing against Uber. \r\n

Report coverage

Introduction

This report focuses on South Africa’s metered taxi, minibus taxi and bus and coach services industry, a sector that is essential for the growth of the South African economy. Although informal and largely unregulated, minibus taxis remain the most readily available and affordable mode of transport for the majority of South Africa\'s low-income commuters. They are the primary travel mode for 69% of households and generate an estimated R120bn in fares annually. Buses and the bus rapid transit (BRT) system are seeing dwindling passenger numbers while the traditional metered taxi industry has also experienced a significant decline as a result of the increasing popularity of e-hailing services such as Uber and Taxify.

Strengths

Weaknesses

• Exclusion of the minibus taxi industry from the government’s transport subsidy scheme.
• High accident rate in both bus and taxi sectors, partly as a result of unroadworthy, unlicensed vehicles and fraudulent licences.
• Insufficient bus services in rural areas.
• Lack of enforcement and proliferation of illegal operators who compromise service quality and passenger safety.
• Restrictive and untenable contract system and underfunding of the bus industry.
• The BRT system is costly and inefficient.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• An increase in the number of international visitors and a greater focus on domestic tourism will increase demand for the coach industry.
• Growth potential of public transport due to drink-and-drive legislation, e-tolls, traffic congestion, high private vehicle running costs and limited access to parking at destinations.
• Increasing selection of technological apps.
• The move towards more collaborative intermodal public transport systems.
• The Public Transport Turnaround Plan that includes the incorporation of SMMEs into the formal public transport system.
• Turn Around Strategies to transform the taxi industry into a formalised, professional, and customer-focused service.

Threats

• For bus services, competition from the bus rapid transit system (BRT), Gautrain and minibus taxis as well as implementation of non-metered services such as tuk-tuks, chauffeur services, shuttle services and dial-a-driver.
• For the bus industry the 2,000 transgression AARTO demerit system will result in high turnover of already scarce professional drivers.
• Metered taxis face increasing competition from e-hailing services such as Uber.
• Proposed licence suspensions as a punishment mechanism for AARTO will affect minibus taxi drivers’ income and ability to meet finance repayment obligations.
• Rising costs of new cars, parts, technology and increasing fuel prices, tyre levies and CO2 emissions tax for new cars.

Outlook

South Africa’s National Development Plan (NDP) estimates that the urban population will grow by 10% every two decades so cities will have to be developed in a sustainable manner to cater for the increased urbanisation and demand for public transport. According to the Southern African Bus Operators’ Association (SABOA), the bus industry will play a very important role in reducing congestion on the roads. However, in order to be successful, the industry will have to address the difficulties it currently faces. For the metered taxi sector the future looks bleak, unless metered taxi operators end the violence and intimidation towards Uber and Taxify and find ways to become more competitive. According to Ndumiso Ndlovu Case Manager at the Competition Tribunal of the Republic of South Africa, “Uber and other online-based mobile transportation platforms have an important role to play in the metered taxi industry. To suppress or completely shut them out would be a grave disadvantage to innovation, competition and growth.”

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018

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Industry Landscape

R 1 330.00(ZAR) estimated $ 70.92 (USD)*

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Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 6 500.00(ZAR) estimated $346.58 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

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		PAGE
1.	INTRODUCTION	5
2.	DESCRIPTION OF THE INDUSTRY	5
2.1.	Industry Value Chain	8
2.2.	Geographic Position	9
3.	SIZE OF THE INDUSTRY	9
4.	STATE OF THE INDUSTRY	22
4.1.	Local	22
4.1.1.	Corporate Actions	27
4.1.2.	Regulations	27
4.1.3.	Enterprise Development and Social Economic Development	32
4.2.	Continental	35
4.3.	International	36
5.	INFLUENCING FACTORS	37
5.1.	Government Initiatives	37
5.2.	Economic Environment	38
5.3.	Rising Operating Costs	39
5.4.	Tourism	39
5.5.	Labour	40
5.6.	Road Safety, Security, Violence and Intimidation	44
5.7.	Technology, Research & Development (R&D) and Innovation	46
5.8.	Environmental Concerns	50
5.9.	Cyclicality	51
5.10.	Electricity Supply Constraints	52
6.	COMPETITION	52
6.1.	Barriers to Entry	54
7.	SWOT ANALYSIS	55
8.	OUTLOOK	57
9.	INDUSTRY ASSOCIATIONS	57
10.	REFERENCES	58
10.1.	Websites	58
	COMPANY PROFILES - Urban, Suburban & Inter-urban Bus & Coach Passenger Lines	60
	AFRICA\'S BEST 350 (PTY) LTD	60
	ALGOA BUS COMPANY (PTY) LTD	62
	AMAROSA TRADING (PTY) LTD	64
	ARROW COACHES CC	66
	ATAMELANG BUS TRANSPORT (PTY) LTD	68
	AUTOPAX PASSENGER SERVICES SOC LTD	70
	BRAKPAN BUS COMPANY SOC LTD	72
	BUSCOR (PTY) LTD	74
	BUTHOTIS TRADING (PTY) LTD	77
	CITY OF TSHWANE METROPOLITAN MUNICIPALITY (THE)	80
	COMBINED TRANSPORT SERVICES (PTY) LTD	85
	CREAM MAGENTA 326 (PTY) LTD	87
	CULLINAN HOLDINGS LTD	89
	DUZI BUS SERVICE (PTY) LTD	93
	ELWIERDA (STELLENBOSCH) (PTY) LTD	95
	EMONDHLO BUS SERVICE (PTY) LTD	97
	GAUTENG COACHES (PTY) LTD	99
	GREAT NORTH TRANSPORT (SOC) LTD	101
	HOSKEN PASSENGER LOGISTICS AND RAIL LTD	104
	IKHWEZI BUS SERVICE (PTY) LTD	107
	INTERCAPE FERREIRA MAINLINER (PTY) LTD	109
	ITUMELE BUS LINES (PTY) LTD	112
	JOHANNESBURG METROPOLITAN BUS SERVICES SOC LTD	114
	KZN BUS SERVICES (PTY) LTD	116
	KZT BUS SERVICES (PTY) LTD	118
	KZT COUNTRY CRUISER (PTY) LTD	120
	MAYIBUYE TRANSPORT CORPORATION	122
	METRO BUS SERVICE (PTY) LTD	124
	MIDBANK BUS SERVICE (PTY) LTD	126
	NORTHWEST STAR SOC LTD	128
	PHOLA COACHES (PTY) LTD	130
	PHUMATRA TRANSPORT ENTERPRISE CC	132
	PIOTRANS (PTY) LTD	134
	PUTCO (PTY) LTD	136
	SCOPEFULL 21 (PTY) LTD	139
	SOUTH COAST BUS SERVICE (PTY) LTD	141
	STABUS TOURS (PTY) LTD	143
	TANSNAT COACHLINES (PTY) LTD	145
	THEMBALETHU BUS SERVICES (PTY) LTD	147
	UNITRANS PASSENGER (PTY) LTD	149
	COMPANY PROFILES - The Metered Taxi Industry	153
	EAGLE RADIO TAXIS (PTY) LTD	153
	EMMACULATE TRANSPORT AND CABS (PTY) LTD	155
	EXCITE TAXIS 2 CC	157
	GMTC TAXI RIDES COMPANY (PTY) LTD	159
	INTERCAB CC	160
	MAXI DRIVERS ASSOCIATION	161
	MOZZIE CABS (PTY) LTD	163
	ROODEPOORT METERED TAXI ASSOCIATION	165
	ROSE TRAVEL AND ENTERPRISES LTD	166
	SANDTON TAXI CABS (PTY) LTD	168
	TAXIFY SOUTH AFRICA (PTY) LTD	170
	UBER TECHNOLOGIES INC	171

Report Coverage

The detailed report on the Minibus Taxi and Bus Services Industry discusses current conditions, new developments, challenges faced and factors influencing the success of both sectors. The report profiles 41 companies in the bus and coach sector, including PUTCO (Pty) Ltd which has a fleet of 1,800 buses, and Golden Arrow Bus Services (Pty) Ltd, which is the official Vehicle Operating Company for the City of Cape Town’s MyCiTi BRT service.

Introduction

This report focuses on the minibus taxi and bus and coach services industries in South Africa and excludes other passenger transport sectors such as scholar transport, metered taxis and rail. Available statistics indicate that between 70% and 80 % of South Africa’s population is totally dependent on public transport for its mobility needs. The annual turnover of the sector offering the most popular transport choice, the minibus taxi, is estimated at between R60bn and R90bn and 19,000 buses involved in the commuter transport sector provide 912 million passenger trips per annum while travelling an estimated 1.4 billion kilometres. The Department of Transport’s Public Transport Turnaround Plan promotes the incorporation of SMMEs into the formal public transport system and aims to bring together the currently competing public transport modes to form an integrated sustainable system that will provide the commuter with a seamless travel experience.

Strengths

• Black-owned and empowered taxi industry.
• Minibus taxis are flexible, convenient and affordable.
• Roadworthy and compliant buses and the newly introduced BRTs offer a safe, comfortable and reliable service.
• The proposed contracting system, will, in addition to current operators, involve new operating entities such as SMME operators and the taxi industry.

Weaknesses

• Critical shortage of drivers and skills to handle value-added services such as customer relations, passenger handling and communications.
• Exclusion of the taxi industry from the government’s transport subsidy scheme.
• High accident rate in both bus and taxi sectors, partly as a result of unroadworthy, unlicensed vehicles and fraudulent licences.
• Insufficient bus services in rural areas.
• Restrictive and untenable contract system and underfunding of the bus industry.
• Unregulated taxi industry characterised by poor driver working conditions and inadequate driver training.

Opportunities

• An increase in the number of international visitors and a greater focus on domestic tourism will increase demand for the coach industry.
• Availability of electronic management and real-time data generation systems provides an opportunity to offer more efficient services.
• Growth potential of public transport due to drink-and-drive legislation, e-tolls, traffic congestion, high private vehicle running costs and limited access to parking at destinations.
• SANTACO’s TR3 2020 Strategy and the NTA’s 360 degrees Taxi Industry Turn Around Strategy (TITAS 360) to transform the taxi industry into a formalised, professional, and customer-focused service.
• The move towards more collaborative intermodal public transport systems.
• The Public Transport Turnaround Plan that includes the incorporation of SMMEs into the formal public transport system.

Threats

• For the bus industry the 2,000 transgression AARTO demerit system will result in high turnover of already scarce professional drivers.
• Increasing fuel prices, tyre levies and vehicle prices.
• Proposed contracting framework for public transport services.
• Proposed licence suspensions as a punishment mechanism for AARTO will affect minibus taxi drivers’ income and ability to meet finance repayment obligations.

Outlook

The message from the October 2015 African Union of Public Transport Conference is, “Africa is experiencing the most rapid urbanisation in the world, with surveys indicating that up to 60% of our residents will be living in cities by 2050. African cities will be in constant gridlock within a decade unless there are urgent public transport interventions.” Role players believe that this situation could be mitigated with an increase in reliable public transport, which includes bus and minibus taxi services. Locally the DoT recognises the need to transform, modernise and incorporate the minibus taxi sector and small bus operators into an integrated, reliable, safe, affordable, efficient and sustainable public transport system. Policies being implemented should, according to National Treasury’s Malijeng Ngqaleni, “Ultimately lead to an intermodal transport system aligning all the different modes of public transport in the country.”

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

Full Report

R 1 900.00(ZAR) estimated $101.31 (USD)*

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Industry Landscape

R 1 330.00(ZAR) estimated $ 70.92 (USD)*

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Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 6 500.00(ZAR) estimated $346.58 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $101.31 (USD)*

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[ Close ]

		PAGE
1.	INTRODUCTION	1
2.	DESCRIPTION OF THE INDUSTRY	1
2.1.	Industry Value Chain	2
2.2.	Geographic Position	3
3.	SIZE OF THE INDUSTRY	3
4.	STATE OF THE INDUSTRY	12
4.1.	Local	12
4.1.1.	Corporate Actions	19
4.1.2.	Regulations	19
4.1.3.	Enterprise Development and Social Economic Development	24
4.2.	Continental	27
4.3.	International	31
5.	INFLUENCING FACTORS	34
5.1.	Government Initiatives	34
5.2.	Economic Environment	37
5.3.	Rising Operating Costs	39
5.4.	Labour	40
5.5.	Taxi Violence and Intimidation	44
5.6.	Road Safety and Vehicle Roadworthiness	46
5.7.	Technology, Research and Development (R&D) and Innovation	47
5.8.	Environmental Issues	50
5.9.	Cyclicality	51
5.10.	Electricity Supply Constraints	52
6.	COMPETITION	52
6.1.	Barriers to Entry	54
7.	SWOT ANALYSIS	55
8.	OUTLOOK	56
9.	INDUSTRY ASSOCIATIONS	57
10.	REFERENCES	58
10.1.	Publications	58
10.2.	Websites	60
	APPENDIX 1	62
	Annual Performance Plan for the Department of Transport 2015/16	62
	APPENDIX 2	65
	EASI Conceptual Framework	65
	COMPANY PROFILES	67
	AFRICA\'S BEST 350 (PTY) LTD	67
	ALGOA BUS COMPANY (PTY) LTD	69
	AMAROSA TRADING (PTY) LTD	71
	ARROW COACHES CC	73
	ATAMELANG BUS TRANSPORT (PTY) LTD	75
	AUTOPAX PASSENGER SERVICES SOC LTD	77
	BRAKPAN BUS COMPANY SOC LTD	79
	BUSCOR (PTY) LTD	81
	BUTHOTIS TRADING (PTY) LTD	84
	CITY OF TSHWANE METROPOLITAN MUNICIPALITY (THE)	86
	COMBINED TRANSPORT SERVICES (PTY) LTD	89
	CREAM MAGENTA 326 (PTY) LTD	91
	CULLINAN HOLDINGS LTD	93
	DUZI BUS SERVICE (PTY) LTD	97
	ELWIERDA (STELLENBOSCH) (PTY) LTD	99
	EMONDHLO BUS SERVICE (PTY) LTD	101
	GAUTENG COACHES (PTY) LTD	103
	GOLDEN ARROW BUS SERVICES (PTY) LTD	105
	GREAT NORTH TRANSPORT (SOC) LTD	108
	IKHWEZI BUS SERVICE (PTY) LTD	111
	INTERCAPE FERREIRA MAINLINER (PTY) LTD	113
	ITUMELE BUS LINES (PTY) LTD	116
	JOHANNESBURG METROPOLITAN BUS SERVICES SOC LTD	118
	KZN BUS SERVICES (PTY) LTD	120
	KZT BUS SERVICES (PTY) LTD	122
	KZT COUNTRY CRUISER (PTY) LTD	124
	MAYIBUYE TRANSPORT CORPORATION	126
	METRO BUS SERVICE (PTY) LTD	128
	MIDBANK BUS SERVICE (PTY) LTD	130
	NORTHWEST STAR SOC LTD	132
	PHOLA COACHES (PTY) LTD	134
	PHUMATRA TRANSPORT ENTERPRISE CC	136
	PIOTRANS (PTY) LTD	138
	PUTCO (PTY) LTD	140
	SCOPEFULL 21 (PTY) LTD	143
	SIBANYE BUS SERVICES (PTY) LTD	145
	SOUTH COAST BUS SERVICE (PTY) LTD	147
	STABUS TOURS (PTY) LTD	149
	TANSNAT COACHLINES (PTY) LTD	151
	THEMBALETHU BUS SERVICES (PTY) LTD	153
	UNITRANS PASSENGER (PTY) LTD	155

Report Coverage

The Metered Taxi Industry report discusses current conditions, the challenges faced by the metered taxi sector as well as the developments and factors influencing the success of the industry. The report profiles 13 companies including Sandton Taxi Cabs (Pty) Ltd t/a Johannesburg Shuttle Services, which offers chauffeur driven car hire services, mini-hire services and share shuttle services, and OR Tambo Airport Civilized Cab (Pty) Ltd, which was awarded the tender for metered taxi services at South Africa’s busiest international airport.

Introduction

This report focuses on the metered taxi industry in South Africa. As there is no readily available reliable data it is difficult to provide relevant statistics for the industry but a finance company estimates that there are approximately 20,000 metered taxis on the road. Apart from the negative impact of the current economic climate on demand for services, the industry and the regulators have had to cope with the disruptive effect of the smartphone-based e-hailing technology introduced by Uber Technologies that is revolutionising the metered taxi industry. Traditional metered taxi operators see Uber as engaging in unfair competitive practices by operating illegally without permits and charging below-cost rates.

Strengths

• Availability of taxi management software and mobile applications to increase efficiency and accessibility.
• Compliant vehicles offer a safe and reliable service.
• Provides a 24-hour per day, on demand, flexible, door-to-door service.
• The preferred transport option for tourists.
• There are a variety of services on offer in addition to traditional airport and business transfers.

Weaknesses

• Inability of current regulations to cater for e-hailing systems such as Uber.
• Lack of enforcement and proliferation of illegal operators who compromise service quality and passenger safety.
• Lack of implementation of recommendations of the metered taxi implementation strategy.
• Lack of organised association structures.
• Supply and demand misfit resulting in overtrading and inefficient off-peak services.

Opportunities

• Growth potential due to drink-and-drive legislation, e-tolls, traffic congestion, high petrol costs and limited access to parking at destinations.
• Increase in tourism resulting from weak rand.
• Integration with Integrated Public Transport Networks (IRPTNs) will promote growth.

Threats

• Competition from BRTs, Gautrain and minibus taxis as well as implementation of non-metered services such as tuk-tuks, chauffeur services, shuttle services and dial-a-driver.
• Competition from e-hailing services such as Uber.
• Rising costs of new cars, parts, technology and increasing fuel prices, tyre levies and CO2 emissions tax for new cars.

Outlook

According to Uber’s Alon Lits, “Uber has transformed the way people think about their transportation options in South Africa. We think we’re part of a pretty exciting change at the moment, and our technology makes our riders’ lives easier and simpler. The way people think about transportation and ways of moving around their cities is changing, and Uber is a big part of that change.” Eddie Rakabe, researcher at the Financial and Fiscal Commission, a Constitutional Advisory Institution, explains that the Uber experience in South Africa and other parts of the world has demonstrated the ease with which new technology and developments can disrupt traditional sectors of the economy when they are incapable or unwilling to adapt to new challenges. He believes, “Inevitably, Uber’s competitive edge will lead to the demise of traditional metered taxis if they fail to adapt or sign up as Uber drivers.” Sandton Taxi Cabs CEO Max Mlotshwa confirms that Uber is here to stay and the long-term survival of the traditional metered taxi industry is under threat unless it embraces the use of technology and also improves the quality and efficiency of its services. However, he emphasises the need to level the playing field in terms of strict enforcement of relevant legislation and monitoring of uncompetitive behaviour and pricing by global players such as Uber, to ensure fair competition.

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

Full Report

R 1 900.00(ZAR) estimated $101.31 (USD)*

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Industry Landscape

R 1 330.00(ZAR) estimated $ 70.92 (USD)*

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Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 6 500.00(ZAR) estimated $346.58 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $101.31 (USD)*

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[ Close ]

		PAGE
1.	INTRODUCTION	1
2.	DESCRIPTION OF THE INDUSTRY	1
2.1.	Industry Value Chain	3
2.2.	Geographic Position	3
3.	SIZE OF THE INDUSTRY	3
4.	STATE OF THE INDUSTRY	6
4.1.	Local	6
4.1.1.	Regulations	8
4.1.2.	Enterprise Development and Social Economic Development	11
4.2.	Continental	13
4.3.	International	15
5.	INFLUENCING FACTORS	18
5.1.	The Disruptive Effect of e-Hailing Service Uber	18
5.2.	Tourism, Business Travel and Events	21
5.3.	Economic Environment	23
5.4.	Rising Operating Costs	24
5.5.	Labour	25
5.6.	Cyclicality	27
5.7.	Environmental Concerns	27
5.8.	Safety, Security and Crime	28
5.9.	Electricity Constraints	29
5.10.	Technology, Research and Development (R&D) and Innovation	29
6.	COMPETITION	31
6.1.	Barriers to Entry	32
7.	SWOT ANALYSIS	33
8.	OUTLOOK	34
9.	INDUSTRY ASSOCIATIONS	34
10.	REFERENCES	34
10.1.	Publications	34
10.2.	Websites	35
	COMPANY PROFILES	37
	EAGLE RADIO TAXIS (PTY) LTD	37
	EMMACULATE TRANSPORT AND CABS (PTY) LTD	39
	EXCITE TAXIS 2 CC	40
	INTERCAB CC	41
	MAXI DRIVERS ASSOCIATION	43
	MOZZIE CABS (PTY) LTD	45
	OR TAMBO AIRPORT CIVILIZED CAB (PTY) LTD	47
	ROODEPOORT METERED TAXI ASSOCIATION	49
	ROSE TRAVEL AND ENTERPRISES LTD	50
	SA CAB HOLDINGS (PTY) LTD	52
	SANDTON TAXI CABS (PTY) LTD	53
	UBER TECHNOLOGIES INC	55
	ZEBRA CABS (PTY) LTD	57

Introduction

This report focuses on the minibus taxi and bus and coach services industry in South Africa. These two sectors form part of the government’s vision to make public transport the heartbeat of the economy and social development by moving people to give them access to work, education, health and social facilities. In the meantime, of the 80% of South Africa’s population that makes regular use of public transport facilities, 68.8% travel in the country’s 300 000 minibus taxis, 20.1% travel on the approximately 25 000 buses and coaches, with the remaining 9.9% walking or using rail to meet their mobility needs. Based on Stats SA’s National Household Travel Survey (NHTS) 2013, the contribution of the minibus taxi industry to the economy is estimated at R40bn.

Strengths

• Black-owned and empowered taxi industry.
• Minibus taxis are flexible, convenient and affordable.
• Roadworthy and compliant buses and the newly\nintroduced BRTs offer a safe, comfortable and reliable\nservice.
• The proposed contracting system, will, in addition to\ncurrent operators, involve new operating entities such as\nSMME operators and the taxi industry.

Weaknesses

• Critical shortage of drivers and skills to handle value added services such as customer relations, passenger handling and communications.
• Exclusion of the taxi industry from the government’s transport subsidy scheme.
• High accident rate in both bus and taxi sectors, partly as a\nresult of unroadworthy, unlicensed vehicles and fraudulent\nlicences.
• Insufficient bus services in rural areas.
• Restrictive and untenable contract system and underfunding of the bus industry.
• Unregulated taxi industry characterised by poor driver\nworking conditions and inadequate driver training.

Opportunities

• An increase in the number of international visitors and a\ngreater focus on domestic tourism will increase demand\nfor the coach industry.
• Availability of electronic management systems provides\nan opportunity to offer more efficient services.
• Growth potential of public transport due to drink-anddrive\nlegislation, e-tolls, traffic congestion, high private\nvehicle running costs and limited access to parking at\ndestinations.
• The move towards more collaborative intermodal public\ntransport systems.
• TR3 2020 Strategy to transform the taxi industry into a\nprofessional customer-focused service.

Threats

Outlook

As long as current economic growth remains low and household expenses increase, the demand for more affordable public transport is expected to increase. According to the Department of Transport, the public transport sector “is geared for a fundamental restructuring with formerly competitive transport modes of rail, bus and minibus taxi working together to form safe and reliable integrated public transport networks.” However, Professor Jackie Walters of the University of Johannesburg’s Transport and Supply Chain Management Department and Strategic Adviser to SABOA is concerned about the lack of policy progress and implementation, underfunding of the traditional commuter bus industry and the proposed “untenable and restrictive” negotiated public transport contract system. He believes that “the current situation is not financially sustainable and will have a major impact on the continued rendering of services. If it is allowed to continue unchanged, it will compromise service quality, condition of fleets, training of drivers and other staff as well as adhering to legal requirements to operate. But most of all, it will affect a large percentage of the population who are dependent on affordable, safe and reliable public transport for their mobility needs.” The proposed contracting system, will on the other hand, benefit the minibus taxi industry as, in addition to current operators, it will involve new operating entities such as SMME operators and the taxi industry.

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Full Report

R 1 900.00(ZAR) estimated $101.31 (USD)*

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Industry Landscape

R 1 330.00(ZAR) estimated $ 70.92 (USD)*

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Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 6 500.00(ZAR) estimated $346.58 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $101.31 (USD)*

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The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

R 1 900.00(ZAR) estimated $101.31 (USD)*

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		PAGE
1.	INTRODUCTION	1
2.	DESCRIPTION OF THE INDUSTRY	1
2.1.	Industry Supply Chain	1
2.2.	Geographic Position	3
3.	SIZE OF THE INDUSTRY	4
3.1.	Minibus Taxi Sector	4
3.2.	Bus and Coach Sector	4
4.	STATE OF THE INDUSTRY	10
4.1.	Local	10
4.1.1.	Corporate Actions	12
4.1.2.	Regulations	12
4.1.3.	Enterprise Development and Social Economic Development	14
4.2.	Continental	16
4.3.	International	17
5.	INFLUENCING FACTORS	18
5.1.	Economic Environment	18
5.2.	Rising Operating Costs	19
5.3.	Information Technology	20
5.4.	Labour Resources	20
5.4.1.	Unions and Work Stoppages	20
5.4.2.	Skills Development and Training	21
5.4.3.	Job Creation and SMME Development	22
5.5.	Cyclicality	23
5.6.	Environmental Concerns	23
5.7.	Transport Infrastructure and Road Conditions	24
5.8.	Road Safety and Vehicle Roadworthiness	24
6.	COMPETITION	25
6.1.	Barriers to Entry	26
6.2.	Research and Development (R&D) and Innovation	26
7.	SWOT ANALYSIS	27
8.	OUTLOOK	28
9.	INDUSTRY ASSOCIATIONS	28
10.	REFERENCES	29
10.1.	Publications	29
10.2.	Websites	30
	ORGANOGRAM	32
	COMPANY PROFILES	35
	AFRICA\'S BEST 350 LTD	35
	ALGOA BUS COMPANY (PTY) LTD	37
	AMAROSA TRADING (PTY) LTD	39
	ARROW COACHES CC	40
	ATAMELANG BUS TRANSPORT (PTY) LTD	41
	AUTOPAX PASSENGER SERVICES (SOC) LTD	43
	BRAKPAN BUS COMPANY SOC LTD	45
	BUSCOR (PTY) LTD	46
	BUTHOTIS TRADING (PTY) LTD	48
	CITY OF TSHWANE METROPOLITAN MUNICIPALITY	50
	COMBINED TRANSPORT SERVICES (PTY) LTD	52
	CREAM MAGENTA 326 (PTY) LTD	53
	DUZI BUS SERVICE (PTY) LTD	54
	ELWIERDA (STELLENBOSCH) (PTY) LTD	55
	EMONDHLO BUS SERVICE (PTY) LTD	56
	GAUTENG COACHES (PTY) LTD	57
	GOLDEN ARROW BUS SERVICES (PTY) LTD	58
	GREAT NORTH TRANSPORT (PTY) LTD	60
	IKHWEZI BUS SERVICE (PTY) LTD	62
	IMPERIAL GROUP LTD	63
	INTERCAPE FERREIRA MAINLINER (PTY) LTD	67
	ITUMELE BUS LINES (PTY) LTD	69
	JOHANNESBURG METROPOLITAN BUS SERVICES (PTY) LTD	70
	KZN BUS SERVICES (PTY) LTD	72
	KZT BUS SERVICES (PTY) LTD	73
	KZT COUNTRY CRUISER (PTY) LTD	74
	MAYIBUYE TRANSPORT CORPORATION	75
	METRO BUS SERVICE (PTY) LTD	77
	MIDBANK BUS SERVICE (PTY) LTD	78
	NORTHWEST STAR (SOC) LTD	79
	PHOLA COACHES (PTY) LTD	81
	PHUMATRA TRANSPORT ENTERPRISE CC	83
	PIOTRANS (PTY) LTD	84
	PUTCO (PTY) LTD	86
	SA ROADLINK PASSENGER SERVICES (PTY) LTD	88
	SCOPEFULL 21 (PTY) LTD	90
	SIBANYE BUS SERVICES (PTY) LTD	91
	SOUTH COAST BUS SERVICE (PTY) LTD	92
	STABUS TOURS CC	93
	TANSNAT COACHLINES (PTY) LTD	94
	THEMBALETHU BUS SERVICES (PTY) LTD	95
	UNITRANS PASSENGER (PTY) LTD	96

Introduction

This report focuses on the metered taxi industry in South Africa. At present the metered taxi industry provides an estimated 10% of the total taxi transport market and operates as a stand-alone commercial operation providing a variety of services including airport, business and entertainment transfers. According to the Public Transport Strategy (PTS) and Action Plan, “The relative absence of metered taxis, particularly cruising taxis, in South African cities represents a major gap in the public transport system.\" The Department of Transport’s PTS sees the metered taxi industry as a feeder and distribution service to Integrated Rapid Passenger Transport Networks (IRPTNs) that include minibuses, buses, rail and bus rapid transit (BRT) systems. Successful participation of the metered taxi in IRPTNs is, however, dependent on the development of more professional commercial metered taxi services.

Strengths

• Availability of taxi management software and mobile\napplications to increase efficiency and accessibility.
• Compliant vehicles offer a safe and reliable service.
• Provides a 24 hour per day, on demand, door-to-door\nservice.
• The preferred transport option for tourists.
• Variety of services on offer in addition to traditional airport\nand business transfers.

Weaknesses

• Inadequate operating licensing system.
• Insufficient ranking facilities.
• Lack of cruising taxis limits use and availability.
• Lack of enforcement and proliferation of illegal operato.
• Lack of formal metered taxi strategy and implementation plan.
• Supply and demand misfit resulting in overtrading and inefficient off-peak services.

Opportunities

• Growth potential due to drink-and-drive legislation, e-tolls,\ntraffic congestion, high petrol costs and limited access to\nparking at destinations.
• Increase in tourism resulting from weak rand.
• Integration with Integrated Public Transport Networks\n(IRPTNs) will promote growth.

Threats

• Competition from BRTs, Gautrain and minibus taxis as well as implementation of non-metered services such as tuktuks, chauffeur services, shuttle services, dial-a-driver.
• Increasing fuel prices, tyre levies and CO2 emissions tax for new cars.
• Rising costs of new cars, parts, technology.

Outlook

Other elements of the public transport system such as BRTs and the Gautrain are currently seen as strong competition for the metered taxi industry. However, once the role of the metered taxi industry in the Integrated Public Transport Networks is clearly defined, there is a strong opportunity for growth, especially due to its crucial role of providing off-peak and late-night services, thereby ensuring a seamless 24-hour a day public transport service. According to the authors of a study into the role of metered taxis in Durban, for this to happen, “There is an urgent need for effective regulation and formalisation process to be implemented to eliminate illegal operations and poor service quality to safeguard passenger safety, security and passenger needs.”

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Full Report

R 1 900.00(ZAR) estimated $101.31 (USD)*

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Industry Landscape

R 1 330.00(ZAR) estimated $ 70.92 (USD)*

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Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

R 6 500.00(ZAR) estimated $346.58 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

R 1 900.00(ZAR) estimated $101.31 (USD)*

View Report Add to Cart

[ Close ]

		PAGE
1.	INTRODUCTION	1
2.	DESCRIPTION OF THE INDUSTRY	1
2.1.	Industry Supply Chain	2
3.	SIZE OF THE INDUSTRY	2
4.	STATE OF THE INDUSTRY	4
4.1.	Local	4
4.1.1.	Regulations	6
4.1.2.	Black Economic Empowerment	7
4.2.	Continental	8
4.3.	International	8
5.	INFLUENCING FACTORS	10
5.1.	Increased Acceptance and Utilisation	10
5.2.	Economic Environment	11
5.3.	Rising Operating Costs	11
5.4.	Technology & Information Technology	12
5.5.	Labour Resources	12
5.6.	Cyclicality	13
5.7.	Environmental Concerns	13
5.8.	Safety and Security	14
6.	COMPETITION	14
6.1.	Barriers to Entry	15
6.2.	Research and Development (R&D) and Innovation	15
7.	SWOT ANALYSIS	16
8.	OUTLOOK	16
9.	INDUSTRY ASSOCIATIONS	16
10.	REFERENCES	16
10.1.	Publications	16
10.2.	Websites	17
	ORGANOGRAM	18
	COMPANY PROFILE	19
	CABS FOR WOMEN (PTY) LTD	19
	CABXPRESS CC	20
	EAGLE RADIO TAXIS (PTY) LTD	21
	EMMACULATE TRANSPORT & CABS (PTY) LTD	22
	EXCITE TAXIS 2 CC	23
	HURTER\'S CITY TAXIS CC	24
	INTERCAB CC	25
	MAXI DRIVERS ASSOCIATION	26
	MOZZIE CABS (PTY) LTD	27
	OR TAMBO INTERNATIONAL AIRPORT TAXI ASSOCIATION	28
	ROODEPOORT METERED TAXI ASSOCIATION	30
	ROSE TRAVEL & ENTERPRISES LTD	31
	SA CAB HOLDINGS (PTY) LTD	32
	SANDTON TAXI CABS (PTY) LTD	33
	ZEBRA CABS (PTY) LTD	34

Minibus taxi, bus coach services metered taxi south africa

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014

Report Info

Report Coverage

Introduction

Outlook

Full Report Country or Region-specific industry reports on 400 + key industries across the African continent identifying supply chain, influencing factors, SWOT and other key industry drivers. Full Industry reports also profile all major players operating in the industry.

Industry Landscape Country or Region-specific industry reports on 400 + key industries across the African continent identifying supply chain, influencing factors, SWOT and other key industry drivers. The Overview reports do not include profiles of major players.

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

Table of Contents

Report Coverage

Introduction

Strengths

Weaknesses

Opportunities

Threats

Outlook

Full Report Country or Region-specific industry reports on 400 + key industries across the African continent identifying supply chain, influencing factors, SWOT and other key industry drivers. Full Industry reports also profile all major players operating in the industry.

Industry Landscape Country or Region-specific industry reports on 400 + key industries across the African continent identifying supply chain, influencing factors, SWOT and other key industry drivers. The Overview reports do not include profiles of major players.

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

Table of Contents

Report Coverage

Introduction

Strengths

Weaknesses

Opportunities

Threats

Outlook

Full Report Country or Region-specific industry reports on 400 + key industries across the African continent identifying supply chain, influencing factors, SWOT and other key industry drivers. Full Industry reports also profile all major players operating in the industry.

Industry Landscape Country or Region-specific industry reports on 400 + key industries across the African continent identifying supply chain, influencing factors, SWOT and other key industry drivers. The Overview reports do not include profiles of major players.

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2018-05-18

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

Table of Contents

Report coverage

Report coverage

Introduction

Strengths

Weaknesses

Opportunities

Threats

Outlook

Full Report Country or Region-specific industry reports on 400 + key industries across the African continent identifying supply chain, influencing factors, SWOT and other key industry drivers. Full Industry reports also profile all major players operating in the industry.

Industry Landscape Country or Region-specific industry reports on 400 + key industries across the African continent identifying supply chain, influencing factors, SWOT and other key industry drivers. The Overview reports do not include profiles of major players.

Historical Reports

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2022-09-30

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2021-03-24

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2020-01-21

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-12-09

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2016-04-20

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-07-29

The Minibus taxi, bus coach services and metered taxi industry in South Africa 2014-05-12

Table of Contents

Report Coverage

Full Report

Industry Landscape

Full Report

Industry Landscape

Full Report

Industry Landscape

Full Report

Industry Landscape

Full Report

Industry Landscape

Full Report

Industry Landscape

Full Report

Industry Landscape

Full Report

Industry Landscape