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    • The Contract Cleaning Industry in South Africa

    The Contract Cleaning Industry in South Africa 2022

    Yasmin Mahomedy | South Africa | 19 July 2022

    The Contract Cleaning Industry in South Africa 2020

    Louise Mitchell | South Africa | 18 March 2020

    The Contract Cleaning Industry in South Africa 2017

    Louise Mitchell | South Africa | 27 July 2017

    The Contract Cleaning Industry in South Africa 2014

    Gareth Barnard | South Africa | 29 October 2014

    Report Info

    Report Summary Table of Contents
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    Report Coverage

    This report on the contract cleaning industry in South Africa and includes information on key factors influencing the sector including office vacancies, the state of the property market and environmental issues, notable players and developments. There are profiles of 27 companies including Bidvest Services, Excellerate, Tsebo Solutions, Supercare, Servest, SweepSouth and SkitterBlink, and specialist cleaning companies such as NAS Colossal Aviation Services.

    The Contract Cleaning Industry in South Africa

    The pandemic had mixed consequences for the contract cleaning industry in South Africa. While it resulted in a heightened focus on cleanliness and hygiene, the contract cleaning services industry was affected by the significant decline in demand for office rental space as large numbers of people worked remotely. Many companies vacated their offices for an extended period, had to downsize or even close over the past two years. The industry is slowly recovering, but revenue has not returned to pre-pandemic levels.

    Trends

    Increased hygiene and health awareness has led to more demand for cleaning by contractors. Companies are increasingly moving towards sustainability, using environmentally-friendly products that reduce their impact on air quality and the general environment. Cleaning companies are expanding their services and investing in new technologies to improve quality and efficiency. There have been several incidents of corruption including government tenders for cleaning of educational institutions and the South African Social Security Agency.

    Barriers to Entry

    There are low barriers to the contract cleaning industry, and it is relatively easy for small operators to enter the industry as small contracts require little capital outlay or expertise. There are also several franchises available for small businesses and entrepreneurs. High value and long-term contracts require specialised machinery and large capital outlay. Barriers to entry include compliance with regulations, lack of business management skills and technology-driven cleaning equipment and advances in cleaning materials that may require fewer employees.

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    The Contract Cleaning Industry in South Africa 2022

    Full Report

    R 9 500.00(ZAR) estimated $502.40 (USD)*

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    Industry Overview

    R 6 650.00(ZAR) estimated $ 351.68 (USD)*

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    Historical Reports

    The Contract Cleaning Industry in South Africa 2020-03-18

    R 1 900.00(ZAR) estimated $100.48 (USD)*

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    The Contract Cleaning Industry in South Africa 2017-07-27

    R 1 900.00(ZAR) estimated $100.48 (USD)*

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    The Contract Cleaning Industry in South Africa 2014-10-29

    R 1 900.00(ZAR) estimated $100.48 (USD)*

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    Table of Contents

    [ Close ]
    PAGE
    1. INTRODUCTION 1
    2. DESCRIPTION OF THE INDUSTRY 1
    2.1. Industry Value Chain 4
    2.2. Geographic Position 5
    2.3. Size of the Industry 6
    2.4. Key Success Factors and Pain Points 6
    3. LOCAL 7
    3.1. State of the Industry 7
    3.2. Key Trends 8
    3.3. Notable Players 8
    3.4. Corporate Actions 9
    3.5. Regulations 10
    3.6. Enterprise Development and Social Economic Development 11
    4. AFRICA 13
    5. INTERNATIONAL 14
    6. INFLUENCING FACTORS 15
    6.1. COVID-19 15
    6.2. Economic Environment 16
    6.3. Input Costs 16
    6.4. Corruption 17
    6.5. Labour 18
    6.6. Environmental Issues 22
    6.7. Electricity and Water Supply Constraints 22
    6.8. Technology, Research and Development (R&D) and Innovation 23
    7. COMPETITIVE ENVIRONMENT 24
    7.1. Competition 24
    7.2. Ownership Structure of the Industry 25
    7.3. Barriers to Entry 25
    8. SWOT ANALYSIS 25
    9. OUTLOOK 26
    10. INDUSTRY ASSOCIATIONS 27
    11. REFERENCES 27
    11.1. Publications 27
    11.2. Websites 27
    APPENDIX 1 29
    Summary of Notable Players 29
    COMPANY PROFILES 35
    African Corporate Cleaning (Pty) Ltd 35
    AfriServ (Pty) Ltd 37
    Bidvest Services (Pty) Ltd 39
    Bontiware (Pty) Ltd 42
    Cleaning Africa Services (Pty) Ltd 43
    Danic Pest Control and Cleaning CC 45
    Excellerate Services (Pty) Ltd 47
    Guardian Angel Security (Pty) Ltd 50
    Industrial Waste and Environmental Services (Pty) Ltd 51
    M M A Security Services (Pty) Ltd 53
    Meondo Holdings (Pty) Ltd 55
    Metro Sanitary Solutions CC 57
    NAS Colossal Aviation Services (Pty) Ltd 59
    Red Alert TSS (Pty) Ltd 62
    Rentokil Initial (Pty) Ltd 65
    S A Cleaning Services (Pty) Ltd 68
    Servest (Pty) Ltd 70
    Skitterblink Cleaning Services (Pty) Ltd 74
    Specialists Franchise Group (Pty) Ltd (The) 76
    Suburban Services (Pty) Ltd 79
    Supercare Hygiene (Pty) Ltd 81
    Supercare Services Group (Pty) Ltd 83
    Sweep South (Pty) Ltd 85
    Teloc Waste Management (Pty) Ltd 86
    TMS Group Industrial Services (Pty) Ltd 88
    Tsebo Solutions Group (Pty) Ltd 90
    Waco Africa (Pty) Ltd 94

    Report Coverage

    This report on the Contract Cleaning Industry includes information on the state and size of the industry, the major players and the factors that influence the sector. There are profiles of 27 companies including major players such as Bidvest Services, which owns Bidvest Prestige, Supercare Services and Supercare Hygiene, which are owned by the Empact Group, and Servest. Other companies profiled include SweepSouth, in which Naspers Foundry invested R30m, and Tsebo Solutions, which is in 23 African countries servicing industries from mining and industrial to corporate, healthcare and leisure.

    The Contract Cleaning Industry

    The contract cleaning industry plays an important role in job creation in South Africa and it is estimated that the sector contributed about 0.8% to GDP in Q3 2019. Due to the informal nature of cleaning businesses, the majority of workers in the sector are employed under fixed-term commercial contracts. Based on National Contract Cleaners Association membership, the sector is growing strongly as entry into the industry is easy and startups are flooding the market. The industry is susceptible to economic downturns as customers try to cut costs and negotiate lower rates.

    Threats and Growth Drivers

    The biggest threat to the industry is insourcing. Some companies decide to insource to save money, but soon realise that equipment is expensive and they have to deal with human resource issues and source cleaning materials themselves. The construction industry recession puts a further constraint on future growth. However, the drive to provide clean and safe work environments, and the move towards green cleaning are growth drivers. There are opportunities for entrepreneurs to enter the industry by employing a few people, usually on a temporary basis, acquiring some second-hand cleaning equipment and offering cleaning services to home owners or businesses where the major players are not present.

    Read More..
    The Contract Cleaning Industry in South Africa 2020

    Full Report

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    Buy Now +

    Industry Overview

    R 1 330.00(ZAR) estimated $ 70.34 (USD)*

    Buy Now +

    Historical Reports

    The Contract Cleaning Industry in South Africa 2022-07-19

    R 9 500.00(ZAR) estimated $502.40 (USD)*

    View Report Add to Cart

    The Contract Cleaning Industry in South Africa 2017-07-27

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    View Report Add to Cart

    The Contract Cleaning Industry in South Africa 2014-10-29

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    View Report Add to Cart

    Table of Contents

    [ Close ]
    PAGE
    1. INTRODUCTION 1
    2. DESCRIPTION OF THE INDUSTRY 1
    2.1. Industry Value Chain 3
    2.2. Geographic Position 4
    3. SIZE OF THE INDUSTRY 5
    4. STATE OF THE INDUSTRY 6
    4.1. Local 6
    4.1.1. Corporate Actions 8
    4.1.2. Regulations 8
    4.1.3. Enterprise Development and Socio-Economic Development 10
    4.2. Continental 11
    4.3. International 12
    5. INFLUENCING FACTORS 14
    5.1. Economic Environment 14
    5.2. Input Costs 15
    5.3. Technology, Research and Development (R&D) and Innovation 15
    5.4. Labour 16
    5.5. Environmental Concerns 20
    5.6. Standards and Compliance 21
    5.7. Electricity and Water Supply Constraints 22
    6. COMPETITION 23
    6.1. Barriers to Entry 23
    7. SWOT ANALYSIS 24
    8. OUTLOOK 25
    9. INDUSTRY ASSOCIATIONS 25
    10. REFERENCES 26
    10.1. Publications 26
    10.2. Websites 26
    APPENDIX 1 28
    Summary of Notable Players 28
    COMPANY PROFILES 33
    AFRICAN CORPORATE CLEANING (PTY) LTD 33
    AFRISERV (PTY) LTD 35
    BIDAIR SERVICES (PTY) LTD 37
    BIDVEST SERVICES (PTY) LTD 40
    BLUE 60 TOWN TRADING (PTY) LTD 43
    BONTIWARE (PTY) LTD 44
    CLEANING AFRICA SERVICES (PTY) LTD 45
    DANIC PEST CONTROL AND CLEANING CC 48
    EXCELLERATE SERVICES (PTY) LTD 49
    GUARDIAN ANGEL SECURITY (PTY) LTD 52
    INDUSTRIAL WASTE AND ENVIRONMENTAL SERVICES (PTY) LTD 53
    M M A SECURITY SERVICES CC 55
    MEONDO HOLDINGS (PTY) LTD 57
    METRO SANITARY SOLUTIONS CC 59
    RED ALERT TSS (PTY) LTD 61
    RENTOKIL INITIAL (PTY) LTD 64
    S A CLEANING SERVICES (PTY) LTD 67
    SERVEST (PTY) LTD 69
    SPECIALISTS FRANCHISE GROUP (PTY) LTD (THE) 73
    SUBURBAN SERVICES (PTY) LTD 75
    SUPERCARE HYGIENE (PTY) LTD 77
    SUPERCARE SERVICES GROUP (PTY) LTD 78
    SWEEP SOUTH (PTY) LTD 80
    TELOC WASTE MANAGEMENT (PTY) LTD 82
    TMS GROUP INDUSTRIAL SERVICES (PTY) LTD 84
    TSEBO SOLUTIONS GROUP (PTY) LTD 86
    WACO AFRICA (PTY) LTD 89

    Report Coverage

    The Contract Cleaning Industry report describes current conditions, market drivers, trends and challenges faced by role players as well as factors that influence the success of the sector. The report profiles 18 companies, including industry leaders Bidvest which increased its shareholding in Ikhayelihle Royalserve Cleaning Services Pty Ltd from 49% to 100% in 2016, Elite Cleaning Services, part of the BMC Group, and Supercare, which is part of the Compass Group. Also profiled is The Specialists Franchise Group (Pty) Ltd which has 65 franchise outlets offering commercial and domestic cleaning services.

    The Contract Cleaning Industry

    The contract cleaning industry, which forms part of the temporary employment services (TES) sub-sector, plays an important role in job creation in South Africa. Almost 100,000 people are employed by approximately 1,500 contract cleaning companies. 620 companies, including 49 suppliers of goods and equipment, were members of the National Contract Cleaners Association (NCCA) as of July 2017. Although companies are not compelled by law to join the NCCA, membership is mandatory if a company wants to tender for contracts. Another important group is the Black Economic Empowerment Cleaning Association (BEECA) which has 50 members.

    Labour Conflict

    The temporary nature of employment under fixed-term contracts and the associated lack of benefits are major sources of conflict between employees and large companies that provide contract cleaning services to clients such as universities, government departments and large corporates. In the university sector the ‘#FeesMustFall’ campaign extended to include demands of insourcing of services provided by contracted companies and in order to avoid further disruptions to tuition and damage to property universities started to implement insourcing measures. Employees in the sector expressed optimism that workplace deficits in the sector will be addressed by The Contract Cleaning Sector: Decent Work Programme which is to be released by December 2017.

    Read More..
    The Contract Cleaning Industry in South Africa 2017

    Full Report

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    Buy Now +

    Industry Overview

    R 1 330.00(ZAR) estimated $ 70.34 (USD)*

    Buy Now +

    Historical Reports

    The Contract Cleaning Industry in South Africa 2022-07-19

    R 9 500.00(ZAR) estimated $502.40 (USD)*

    View Report Add to Cart

    The Contract Cleaning Industry in South Africa 2020-03-18

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    View Report Add to Cart

    The Contract Cleaning Industry in South Africa 2014-10-29

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    View Report Add to Cart

    Table of Contents

    [ Close ]
    PAGE
    1. INTRODUCTION 1
    2. DESCRIPTION OF THE INDUSTRY 1
    2.1. Industry Value Chain 3
    2.2. Geographic Position 4
    3. SIZE OF THE INDUSTRY 4
    4. STATE OF THE INDUSTRY 10
    4.1. Local 10
    4.1.1. Corporate Actions 12
    4.1.2. Regulations 13
    4.1.3. Enterprise Development and Social Economic Development 14
    4.2. Continental 16
    4.3. International 17
    5. INFLUENCING FACTORS 18
    5.1. Economic Environment 18
    5.2. Rising Operating Costs 18
    5.3. Information Technology, Research and Development (R&D) and Innovation 19
    5.4. Standards and Compliance 20
    5.5. Labour 21
    5.6. Environmental Concerns 27
    5.7. Electricity and Water Supply Constraints 28
    6. COMPETITION 29
    6.1. Barriers to Entry 29
    7. SWOT ANALYSIS 30
    8. OUTLOOK 31
    9. INDUSTRY ASSOCIATIONS 31
    10. REFERENCES 32
    10.1. Publications 32
    10.2. Websites 33
    APPENDIX 1 34
    Contract Cleaning Sector: Decent Work Programme - Summary of Priorities, Outcomes, Outputs and Activities 34
    APPENDIX 2 37
    December 2016 Sectoral Determination 1: Contract Cleaning Sector 37
    APPENDIX 3 38
    Labour Cost Example 38
    COMPANY PROFILES 40
    AFRICAN CORPORATE CLEANING (PTY) LTD 40
    BIDAIR SERVICES (PTY) LTD 42
    BIDVEST SERVICES (PTY) LTD 45
    CLEANING AFRICA SERVICES (PTY) LTD 48
    DEMOCRATIC CLEANING SERVICES (PTY) LTD 50
    EXCELLERATE SERVICES (PTY) LTD 51
    GLOBAL CLEANING SERVICES (PTY) LTD 54
    INDUSTRIAL WASTE AND ENVIRONMENTAL SERVICES (PTY) LTD 56
    METRO SANITARY SOLUTIONS CC 58
    RED ALERT TSS (PTY) LTD 60
    RENTOKIL INITIAL (PTY) LTD 63
    S A CLEANING SERVICES (PTY) LTD 66
    SERVEST (PTY) LTD 68
    SPECIALISTS FRANCHISE GROUP (PTY) LTD (THE) 71
    SUBURBAN SERVICES (PTY) LTD 73
    SUPERCARE SERVICES GROUP (PTY) LTD 75
    TMS GROUP INDUSTRIAL SERVICES (PTY) LTD 78
    TSEBO SOLUTIONS GROUP (PTY) LTD 80

    Extract

    The current slow, limited growth for contract cleaning companies is unlikely to change during 2015...

    Description

    This report covers the contract cleaning industry which focuses on the cleaning of building interiors and exteriors, industrial plants and trains, planes, ships and vehicles, and includes waste removal, specialised cleaning and pest control.

    The Contract Cleaning Industry in South Africa 2014

    Full Report

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    Buy Now +

    Industry Overview

    R 1 330.00(ZAR) estimated $ 70.34 (USD)*

    Buy Now +

    Historical Reports

    The Contract Cleaning Industry in South Africa 2022-07-19

    R 9 500.00(ZAR) estimated $502.40 (USD)*

    View Report Add to Cart

    The Contract Cleaning Industry in South Africa 2020-03-18

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    View Report Add to Cart

    The Contract Cleaning Industry in South Africa 2017-07-27

    R 1 900.00(ZAR) estimated $100.48 (USD)*

    View Report Add to Cart

    Table of Contents

    [ Close ]
    PAGE
    1. INTRODUCTION 1
    2. DESCRIPTION OF THE INDUSTRY 1
    2.1. Industry Supply Chain 1
    2.2. Geographic Position 3
    3. SIZE OF THE INDUSTRY 4
    4. STATE OF THE INDUSTRY 4
    4.1. Local 4
    4.1.1. Corporate Actions 5
    4.1.2. Regulations 5
    4.1.3. Enterprise Development and Social Economic Development 6
    4.2. Continental 7
    4.3. International 7
    5. INFLUENCING FACTORS 8
    5.1. Economic Environment 8
    5.2. Labour 9
    5.3. Rising Input Costs 11
    5.4. Information Technology 11
    5.5. Environmental Concerns 12
    6. COMPETITION 12
    6.1. Barriers to Entry 12
    6.2. Research and Development (R&D) and Innovation 12
    7. SWOT ANALYSIS 13
    8. OUTLOOK 13
    9. INDUSTRY ASSOCIATIONS 14
    10. REFERENCES 14
    10.1. Publications 14
    10.2. Websites 15
    ORGANOGRAM 16

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