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The Telecommunications Industry in Kenya
BY Natalie Bryden
Kenya
11 October 2019
R 14 400.00 (ZAR)  
estimated $ 997.92 (USD) *
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The Telecommunications Sector in Kenya


Kenya’s telecommunications sector grew relatively strongly in 2018, supported mainly by growth in the digital economy, mobile telephony, and internet penetration. Access to the internet is mostly obtained through mobile phones, which have become increasingly available and affordable, and data subscriptions stood at 46.8 million, out of which nearly half were on broadband. The Kenyan government identified the telecommunications industry as a key sector to aid rapid economic growth, and the sector is riding a wave of digital advancement that is expected to affect the telecommunications, digital services and cyber security markets in particular.


Mobile Money


Kenya has the world’s highest mobile money penetration rate, with 58% of the population using mobile money. The first mobile money service in Kenya was launched in 2007. At the end of March 2019, active mobile money transfer subscriptions stood at 32 million and there were 223,084 mobile money agents. A total of 784.4 million transactions were made during the quarter to March 2019 and included the purchase of goods and services and person-to-person transfers. Over 80% of mobile money transactions in value terms are transferred on Safaricom’s M-Pesa service.


Report Coverage


This report on telecommunications in Kenya focuses on telephony, internet and broadband and the infrastructure that supports them. It includes comprehensive information and key statistics on the industry including telephony, internet, fibre-optic, undersea cables and the internet of things. There are profiles of 19 companies, including Safaricom, which has the highest market share for mobile data subscriptions, and other major players such as Airtel Networks, Finserve Africa, Telkom Kenya and Mobile Pay. Other companies profiled include iWay Africa Kenya, which announced an agreement to merge its internet service provider operations with Echotel International.


Page
1. INTRODUCTION 1
2. COUNTRY INFORMATION 1
3. DESCRIPTION OF THE INDUSTRY 2
3.1. Industry Value Chain 3
3.2. Geographic Position 4
4. SIZE OF THE INDUSTRY 4
5. STATE OF THE INDUSTRY 7
5.1. Local 7
5.1.1. Corporate Actions 12
5.1.2. Regulatory Environment 12
5.1.3. Enterprise Development and Social Economic Development 15
5.1.4. Opportunities for SMMEs 16
5.2. Continental 16
5.3. International 19
6. INFLUENCING FACTORS 22
6.1. Economic Environment 22
6.2. Frequency Spectrum Management 23
6.3. Government Initiatives 23
6.4. Private Sector Initiatives 26
6.5. Infrastructure 27
6.6. Corruption 28
6.7. Cybercrime and IT Security 28
6.8. Technology, Research and Development (R&D) and Innovation 29
6.9. Environmental Concerns 30
6.10. Labour 30
6.11. Electricity Supply Constraints 32
7. COMPETITION 33
7.1. Barriers to Entry 33
8. SWOT ANALYSIS 34
9. OUTLOOK 35
10. INDUSTRY ASSOCIATIONS 36
11. REFERENCES 36
11.1. Publications 36
11.2. Websites 37
APPENDIX 1 38
Summary of Notable Players 38
APPENDIX 2 42
Technology Service Providers of Kenya (Tespok) Membership List 42
COMPANY PROFILES 44
AIRTEL NETWORKS KENYA LTD 44
DT ONE FIXED AND MOBILE PTE LTD 47
EAST AFRICAN MARINES SYSTEMS LTD (THE) 50
EATON TOWERS LTD 52
ERICSSON KENYA LTD 55
FINSERVE AFRICA LTD 56
HUAWEI INVESTMENT & HOLDING CO LTD 58
IWAY AFRICA KENYA LTD 62
JAMII TELECOMMUNICATION LTD 64
LIQUID TELECOM KENYA LTD 66
MTN BUSINESS KENYA LTD 68
NEWTELCO SOUTH AFRICA (PTY) LTD 70
SAFARICOM PLC 72
SEA SUBMARINE COMMUNICATIONS LTD 75
SPACE ENGINEERING LTD 76
TELKOM KENYA LTD 78
VODACOM GROUP LTD 82
WANANCHI GROUP KENYA LTD 86
ZTE (KENYA) LTD 88