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Market Research Industry South Africa

The Market Research Industry in South Africa 2020

Kate Shand | South Africa | 15 September 2020

The Market Research Industry in South Africa 2018

Nina Shand | South Africa | 04 June 2018

The Market Research Industry in South Africa 2015

Tasara Mazorodze | South Africa | 28 July 2015

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Report Coverage

This report focuses on the market research industry and includes information on the state of the industry, major players and trends and the factors that influence the industry including the effect of the coronavirus pandemic There are profiles of 30 companies including local branches of multinationals such as Ipsos, Nielsen and Kantar, local companies such as Plus 94, Quest Research and Mictert and small companies including Khumbula Consulting and Thetha Insights.

Market Research Industry

The use of artificial intelligence, machine learning and automation is expected to reduce costs, increase efficiency and result in higher turnover in the market research industry. The main clients for market research are manufacturing (consumer non-durables), financial and insurance, and information and telecommunications and ICT companies. During poor economic conditions, market research companies may make their research freely available to market themselves and get new clients. This practice is on the increase and may end up being detrimental to the sector. Coronavirus is expected to have a major effect on the industry as economic challenges may see companies reduce spending in areas such as market research. The market research industry in Africa is expected to be hard hit, particularly in countries which predominantly rely on face-to-face interviews.

Technology and Innovation

There has been growth in digital and data analytics in the market research sector. Due to social media and ubiquitous mobile devices, it has become easier and faster for market researchers to reach out to more people than ever before. This has led to more insights being generated, leading to a better understanding of customers. However, it has also led to more intrusive behaviour on the part of the market researchers, who often breach personal spaces and privacy. Market research companies are increasingly using advanced research technologies to produce insights including eye tracking, video analysis and voice technology, blockchain, data automation, artificial intelligence and machine learning.

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The Market Research Industry in South Africa 2020

Full Report

R 1 900.00(ZAR) estimated $101.74 (USD)*

Industry Overview

R 1 330.00(ZAR) estimated $ 71.21 (USD)*

Historical Reports

The Market Research Industry in South Africa 2018-06-04

R 1 900.00(ZAR) estimated $101.74 (USD)*

View Report Add to Cart

The Market Research Industry in South Africa 2015-07-28

R 1 900.00(ZAR) estimated $101.74 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 4
2.2. Geographic Position 4
3. SIZE OF THE INDUSTRY 4
4. STATE OF THE INDUSTRY 5
4.1. Local 5
4.1.1. Corporate Actions 7
4.1.2. Regulations 8
4.1.3. Enterprise Development and Socio-Economic Development 9
4.2. Continental 10
4.3. International 12
5. INFLUENCING FACTORS 14
5.1. Economic Environment 14
5.2. Input Costs 15
5.3. Technology, Research and Development (R&D) and Innovation 15
5.4. Labour 16
5.5. Environmental Concerns 17
5.6. Coronavirus 17
6. COMPETITION 18
6.1. Barriers to Entry 19
7. SWOT ANALYSIS 19
8. OUTLOOK 20
9. INDUSTRY ASSOCIATIONS 20
10. REFERENCES 21
10.1. Publications 21
10.2. Websites 21
APPENDIX 1 22
Summary of Notable players 22
COMPANY PROFILES 25
ACNIELSEN MARKETING AND MEDIA (PTY) LTD 25
AFRICAN RESPONSE (PTY) LTD 27
ASKAFRIKA (PTY) LTD 29
BATELEUR BRAND PLANNING (PTY) LTD 31
BMI RESEARCH (PTY) LTD 33
BMI TECHKNOWLEDGE GROUP (PTY) LTD 35
BUREAU OF MARKET RESEARCH (THE) (DIVISION OF UNIVERSITY OF SOUTH AFRICA) 37
COLUMINATE (PTY) LTD 40
CONSULTA (PTY) LTD 43
CONSUMER INSIGHT AGENCY (PTY) LTD 44
D MILLER 46
DATAORBIS (PTY) LTD 47
DUNNHUMBY SOUTH AFRICA (PTY) LTD 49
EYES AND EARS MARKETING SERVICES CC 50
FINDLAY RESEARCH ASSOCIATES (PTY) LTD 52
GFK SOUTH AFRICA (PTY) LTD 53
INSTANT GRASS INTERNATIONAL YOUTH AGENCY (PTY) LTD 54
IPSOS (PTY) LTD 56
KANTAR SOUTH AFRICA (PTY) LTD 58
KAUFMAN LEVIN ASSOCIATES (PTY) LTD 60
KHUMBULA CONSULTING (PTY) LTD 62
MARKETING SCIENCE (PTY) LTD 64
MERAKI RESEARCH (PTY) LTD 66
MICTERT MARKETING RESEARCH CC 68
PLUS 94 RESEARCH (PTY) LTD 70
QUEST RESEARCH SERVICES (PTY) LTD 72
RELX (PTY) LTD 74
THETHA INSIGHTS (PTY) LTD 76
TOPLINE RESEARCH SOLUTIONS CC 78
UCT UNILEVER INSTITUTE OF STRATEGIC MARKETING 80

Report Coverage

The report on the South African market research sector focuses on conditions and recent developments in the sector, the growing importance of digital technologies and other factors influencing the success of the industry. Profiles for 24 South African-based companies are provided, ranging from multinational, Kantar TNS South Africa and its local subsidiaries, Kantar Insight, Kantar Millward Brown and The Added Value Group, to local black-owned companies Plus 94 Research (Pty) Ltd, Mictert Marketing Research CC and Quest Research.

The Market Research Sector in South Africa

While the global revenue of the market research industry increased by 2.3% in 2016 to exceed US$44.5bn or approximately R560bn, the African market research industry demonstrated net growth of 22.7%. In the same year, data from the European Society for Opinion and Marketing Research (ESOMAR) indicated year-on-year growth of 17.3% for the South African market research industry, signalling an upward growth trend for the first time in five years. Despite micro and small enterprises making up 70% of the domestic sector, they generate only 20% of industry turnover.

A Lack of Transformation

The market research industry continues to be dominated by global players and a few local operators who together account for between 55% and 60% of industry turnover. Role players believe that one of the problems regarding transformation is that large multinationals are able to exploit B-BBEE legislation to achieve better B-BBEE scores. Companies focus on establishing Public Benefit Organisations and trust companies to improve their B-BBEE scores but overall there has been very little real transformation. Most companies in the sector are Small, Medium and Micro Enterprises (SMMEs) and more than 75% of South African Market Research Association (SAMRA) members have an annual turnover of less than R10m making them Exempt Micro Enterprises in terms of the B-BBEE Act.

Read More..
The Market Research Industry in South Africa 2018

Full Report

R 1 900.00(ZAR) estimated $101.74 (USD)*

Industry Overview

R 1 330.00(ZAR) estimated $ 71.21 (USD)*

Historical Reports

The Market Research Industry in South Africa 2020-09-15

R 1 900.00(ZAR) estimated $101.74 (USD)*

View Report Add to Cart

The Market Research Industry in South Africa 2015-07-28

R 1 900.00(ZAR) estimated $101.74 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 3
2.2. Geographic Position 4
3. SIZE OF THE INDUSTRY 5
4. STATE OF THE INDUSTRY 7
4.1. Local 7
4.1.1. Corporate Actions 9
4.1.2. Regulations 9
4.1.3. Enterprise Development and Social Economic Development 11
4.2. Continental 12
4.3. International 15
5. INFLUENCING FACTORS 16
5.1. Economic Environment 16
5.2. Government Initiatives 17
5.3. Protection of Personal Information Act 17
5.4. Rising Operating Costs 18
5.5. Technology, Research and Development (R&D) and Innovation 18
5.6. Labour Resources 20
5.7. Environmental Concerns 21
6. COMPETITION 22
6.1. Barriers to Entry 23
7. SWOT ANALYSIS 24
8. OUTLOOK 24
9. INDUSTRY ASSOCIATIONS 25
10. REFERENCES 25
10.1. Publications 25
10.2. Websites 26
COMPANY PROFILES 27
ACNIELSEN MARKETING AND MEDIA (PTY) LTD 27
AFRICAN RESPONSE (PTY) LTD 29
ASKAFRIKA (PTY) LTD 31
BATELEUR BRAND PLANNING (PTY) LTD 33
BMI TECHKNOWLEDGE GROUP (PTY) LTD 35
BUREAU OF MARKET RESEARCH (THE) (DIVISION OF UNIVERSITY OF SOUTH AFRICA) 37
COLUMINATE (PTY) LTD 39
CONSUMER INSIGHT AGENCY (PTY) LTD 41
DUNNHUMBY SOUTH AFRICA (PTY) LTD 43
FINDLAY RESEARCH ASSOCIATES (PTY) LTD 44
GFK SOUTH AFRICA (PTY) LTD 46
INSTANT GRASS TREND FORECASTING CC 48
IPSOS (PTY) LTD 50
KANTAR SOUTH AFRICA (PTY) LTD 52
MARKETING SCIENCE (PTY) LTD 54
MICTERT MARKETING RESEARCH CC 56
PLUS 94 RESEARCH (PTY) LTD 58
QUEST RESEARCH SERVICES (PTY) LTD 60
RELX (PTY) LTD 61
UCT UNILEVER INSTITUTE OF STRATEGIC MARKETING 63
UM JWALI MARKET RESEARCH (PTY) LTD 65

Report Coverage

The report on the South African market research sector focuses on recent developments, the impact of digital technologies and factors influencing the success of the industry. The report profiles 19 companies based in South Africa, including market leader ACNielsen Marketing & Media (Pty) Ltd, which has seven branches countrywide and employs 335 permanent and 450 temporary staff, and South African company Bateleur Khanya Research Solutions (Pty), which has seven permanent employees and uses the services of 700 market researchers on a temporary basis.

The Market Research Sector in South Africa

This report focuses on the market research industry in South Africa which is expected to contribute more than R8.1bn to the economy during 2015. The most recent European Society for Opinion and Marketing Research (ESOMAR) report estimates there are 3,825 permanent and temporary staff employed in the local market research sector. The industry is dominated by local subsidiaries of large international firms such as Nielsen Marketing & Media, TNS Research Surveys, Millward Brown South Africa, Synovate and Markinor t/a Ipsos Markinor.

A Changing Sector

The impact of the Internet on the market research industry has been profound and stakeholders realise there are two options: to remain the same and lose relevance; or to adapt the new technologies and move forward. The adoption of new methods for conducting mobile and online surveys, the use of neuroscience and the exploitation of information using new digital technologies and social networks are vital in the bid to increase market share. As a result of the high economic growth experienced in sub-Saharan Africa, growth in the regional market research sector market is also forecast, which is likely to benefit South African-based companies.

Read More..
The Market Research Industry in South Africa 2015

Full Report

R 1 900.00(ZAR) estimated $101.74 (USD)*

Industry Overview

R 1 330.00(ZAR) estimated $ 71.21 (USD)*

Historical Reports

The Market Research Industry in South Africa 2020-09-15

R 1 900.00(ZAR) estimated $101.74 (USD)*

View Report Add to Cart

The Market Research Industry in South Africa 2018-06-04

R 1 900.00(ZAR) estimated $101.74 (USD)*

View Report Add to Cart

Table of Contents

[ Close ]
PAGE
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 2
2.2. Geographic Position 3
3. SIZE OF THE INDUSTRY 4
4. STATE OF THE INDUSTRY 5
4.1. Local 5
4.1.1. Corporate Actions 7
4.1.2. Regulations and Government Programmes 7
4.2. Continental 8
4.3. International 9
5. INFLUENCING FACTORS 10
5.1. Economic Environment 10
5.2. Labour Resources 11
5.3. Information Technology 11
5.4. Environmental Concerns 12
5.5. Government Intervention 12
5.6. Rising Input Costs 13
5.7. Cyclicality 13
6. COMPETITION 14
6.1. General 14
6.2. Technology, Research and Development (R&D) and Innovation 14
6.3. Barriers to entry 16
7. SWOT ANALYSIS 16
8. OUTLOOK 17
9. INDUSTRY ASSOCIATIONS 17
10. REFERENCES 18
10.1. Publications 18
10.2. Websites 18
COMPANY PROFILES 19
ACNIELSEN MARKETING AND MEDIA (PTY) LTD 19
ADDED VALUE GROUP (PTY) LTD (THE) 22
AFRICAN RESPONSE (PTY) LTD 24
ASKAFRIKA (PTY) LTD 26
BATELEUR BRAND PLANNING (PTY) LTD 28
BMI TECHKNOWLEDGE GROUP (PTY) LTD 30
BUREAU OF MARKET RESEARCH (THE) (DIVISION OF UNIVERSITY OF SOUTH AFRICA) 32
CONSUMER INSIGHT AGENCY (PTY) LTD 34
FINDLAY RESEARCH ASSOCIATES (PTY) LTD 36
INSTANT GRASS TREND FORECASTING CC 37
IPSOS (PTY) LTD 39
MARKETING SCIENCE (PTY) LTD 41
MARKINOR (PTY) LTD 43
MICTERT MARKETING RESEARCH CC 45
MILLWARD BROWN SOUTH AFRICA (PTY) LTD 47
TNS RESEARCH SURVEYS (PTY) LTD 49
UCT UNILEVER INSTITUTE OF STRATEGIC MARKETING 51
UM JWALI MARKET RESEARCH (PTY) LTD 53